Bridgehead — Restaurant in Ottawa

Had a horrible experience at this location today. My family was in town for the weekend and were leaving today. We decided to grab a coffee before they made their way home. What was a happy Sunday morning quickly turned into a dispute with the barista. From the moment we walked in, they greeted us with attitude and a negative energy. From being visibly agitated when we didn’t hear our orders being called, to speaking to me and my mom with attitude when I approached them to let them know that our drink was made incorrectly. I politely said that the drink was made incorrectly and she refused to be understanding. Finally the drink was remade after being told to leave if we did not like it. While we were sitting in the cafe enjoying our goods, she yelled out from behind the counter to my mom with even more attitude. To us, the moment was passed and we had moved on. Unfortunately that wasn’t the case for the worker. She should not be speaking to customers in that way even if she was frustrated at the situation. Will NOT be going back to...

Bridgehead on Sparks Street (corner of Sparks & Metcalfe) is one of my favorite downtown stops. The space is bright and inviting, with comfy armchairs in front of the window, perfect for relaxing or people-watching. There’s also a small patio with sturdy, armless metal chairs—no flimsy plastic here.

Inside, the back section has a long upholstered bench running along the windows with five tables for two. One end of the bench curves so two people can sit together—comfortable and smart design.

Service was friendly and efficient. As with all Bridgehead locations, the coffee and drinks are reliably good. I enjoyed a chai latte and a warmed raspberry scone—both delicious.

You can see Centre Block from anywhere in the cafe, making it a great spot to pause during a Parliament Hill or Sparks Street visit. The vibe is casual, and it’s perfectly fine to settle in and work for a while. The bathroom is spacious, accessible, and very clean.

A great place for a comfortable break in the heart...

This is one of my favourite Bridghead locations. It's slightly elevated over Metcalfe street providing a slightly nicer view over other locations. The surrounding buildings are historic and meaningful and its generally a nice ambience in this neighborhood.

The coffee is among the best in Ottawa and their London Fogs are one of my go-to drinks. They are known for having fresh seasonal menu items, and anything pumpkin or festive is worth trying even twice!

The layout of the coffee shop is great and it accommodates lines of people which are serviced efficiently and seemingly effortlessly - and there is plenty of space to sit comfortably with a laptop for a few hours.

The staff in this location are very friendly, and very engaging of clients. The manager does an excellent job with his team.

Great spot for tourists and professionals who work in the area. Close to LRT and local...