Bridgehead — Restaurant in Ottawa

2022 June update

Sat down for a coffee in a rainy afternoon. The decor is a bit scattered as it was a bit industrial, a bit zen and a bit of contemporary. There were 4 single sofas and they were all overly saggy…… but at least they were thicker than the covers on the benches.

However their terrace with angular boulders looks like a nice tucked away space with trees and some natural elements.

Ordered cafe latte. First batch was weak so I went back and asked for one more shot of espresso because it was all milky and no coffee …… staff remade the latte for me as she explained it is 2 shots of expresso. The new batch was slightly better but still not stiff enough for me. Nevertheless , at least she did not just ditch me and told me to drink the milky blunder……🤭. I would however suggest the cafe shop to use a stronger blend of espresso cause it really...

Bridgeheads are one of those coffee shops that have the potential to give Starbucks a run for their money. Based out of Ottawa these shops are equally if not quickly closing the gap to meet their competitors. Tim Hortons cannot even come close in service, menu options and ambiance.

This particular store was clean, bright and even had a outdoor seating area to enjoy the good weather with a coffee and a book in hand! The service was great. The barista took the time to talk to me, answer my questions and thanked me for my business!

Coffee here is fresh, the food delectable and ambiance welcoming. Definitely a must visit...

Very rude management. Been this way for many years. Even with changes in lead supervisors/management the rude service persists at this location. Every once in a while I will give it a try but it never redeems itself. Perhaps the proximity to the IKEA disrupts things, meaning they don’t have a regular customer base and therefore can never get a proper flow going? Also, because the management/lead supervisors are so poor the staff that tend to stay are immature young staff. It seems that the good more mature polite staff seem to get burnt out or decide “Yeah, this is not for me” and go elsewhere. A truly...