Denny's — Restaurant in Ottawa

My recent visit to Denny's was truly unforgettable, thanks to the phenomenal service from Katie. From the second I walked through the door, Katie made me feel like a VIP guest with her warm and inviting smile.

Katie's service was nothing short of extraordinary. She guided me through the menu with such enthusiasm and knowledge, making fantastic suggestions that turned out to be spot-on. Her recommendations were delightful, and her ability to cater to my dietary preferences was impressive.

What really set Katie apart was her impeccable timing and attentiveness. She checked in frequently, ensuring my coffee cup was always full and my meal was exactly as I liked it. Katie's friendly and genuine interactions made me feel incredibly welcomed and valued as a customer.

Despite the restaurant being quite busy, Katie managed to maintain a calm and professional demeanor. She handled every situation with ease and efficiency, never letting the hustle and bustle affect her high level of service. Her ability to juggle multiple tables while giving each one personal attention was truly remarkable.

Katie's dedication and passion for her job shone through in every interaction. She went above and beyond to make sure I had an exceptional dining experience. Her positive attitude and commitment to excellent service make her a true asset to Denny's.

If you're ever at Denny's, I highly recommend asking for Katie. Her exceptional service and friendly personality will turn your meal into a wonderful experience. Thank you, Katie, for making my visit so memorable. I will definitely be...

Great food and amazing staff, some of the best staff at a breakfast establishment I ever experienced.

I only gave 3 stars because they have this serving robot that… is a problem. It might be fine when the place is not busy but I seen it almost collide with servers, stopping people from going to the washroom and randomly pausing and stopping in the middle of high traffic walkways. This is a serious safety hazard and a terrible use of money that can be instead, reinvested strategically into the restaurant.

The owner’s haven’t studied Japanese restaurants and how to use automation correctly. They haven’t thought about their problems, frankly it’s childish and stupid and the truth is, I don’t think anyone will miss it if it goes. I think whoever decided to get this serving robot, fell for a scam and it needs to be said.

I looked up this serving robot, it costs at least $20k CAD not including all the maintenance fees and down time. I bet you they lose more money keeping this robot working than hiring more people or giving bonuses to their wonderful staff. They will never admit this because they probably hide the true costs of robot.

For the record, I work in tech and I am not anti-automation or robotics. I am however… “anti-stupid solutions for problems that don’t exist” which is why I am writing this review. The truth has to be said.

Owners or whoever manages the restaurant… Get rid of the robot. No one will miss it. Stay pragmatic please. You’ll still be...

I recently had the pleasure of dining at Denny's, and I must say, the highlight of my experience was the exceptional service provided by Katie. From the moment I walked in, Katie greeted me with a warm smile and genuine enthusiasm, setting a positive tone for the entire visit.

Katie's attention to detail was impeccable. She took the time to ensure my order was perfect, even suggesting a few delicious menu items I hadn't tried before. Her knowledge of the menu was impressive, and her recommendations did not disappoint. I could tell she truly cared about my dining experience.

Throughout the meal, Katie was attentive without being intrusive. She anticipated my needs before I even had to ask, refilling my drink promptly and checking in to make sure everything was to my satisfaction. Her friendly demeanor and professional attitude made me feel valued as a customer.

What stood out the most was Katie's ability to handle a busy restaurant with grace and efficiency. Despite the rush, she managed to provide personalized service and made each guest feel special. It's rare to find such dedication and passion in the service industry.

Thanks to Katie, my visit to Denny's was nothing short of fantastic. She transformed a simple meal into a memorable experience. If you have the chance to be served by Katie, you're in for a treat. Denny's is lucky to have such a stellar employee, and I can't wait to return for another wonderful dining experience. Kudos to Katie for her...