Gabriel Pizza — Restaurant in Ottawa

I order from this Gabriel’s 1–2 times a week, and overall, they’ve been fairly consistent. However, it’s becoming frustrating to see the quality slipping. They seem to be cutting back on ingredients, and depending on the day, you might get fresh pepperoni—or pepperoni that probably should’ve been tossed that morning.

The owner isn’t the friendliest and can come across as a bit grumpy, but to be fair, Gabriel’s largely sells itself. The cashiers are very friendly and certain cooks are friendly, but you can definitely tell the cooks are just there to get paid.

That said, if the trend of shrinking toppings and inconsistent pepperoni continues, I’ll likely start ordering elsewhere. You pay a very large premium for this pizza, so you expect to get fresh pepperoni and more than a teaspoon of ingredients. It’s disappointing because I’ve been a loyal weekly customer...

Ordered our "usual" before 7PM. Unfortunately, error in what we received. Called immediately and they said replacements were en route. Called again 90 minutes later... and they promised "of course on their way"... called again and they were closed! "Typical". Not only did we NOT receive what we paid for, but were made to stay up and wait for a delivery person who never showed!! Not only that, but when we called the first time to let them know the error with our meal, Jen, a supervisor instead of apologizing for the error or thanking us for our patience said "No worries". Completely unacceptable. 4.5 hours between ordering and giving up... overpaid and not compensated for our waiting or poor customer service or not receiving what we paid for or...

One of my go to pizza joints. I like their variety of pizzas. They also serve wings and burgers. I ordered the So cheesy pizza with double cheese, feta, and parmesan and it did not disappoint. It was supposed to come with chorizo sausage but they forgot to add it as a topping. When I called the main line and told them about this, they were willing to remake it or offer me a $5 credit which I thought was nice.

Their wings are also worth trying. The spicy and honey garlic flavors are my favorite and their selection of dipping sauces are also great. I always go for the garlic one. Last time, I tried the Nashville hot and it was...