Kimonos Ramen & Poke — Restaurant in Ottawa

Dinner was delicious. My wife and I landed here for dinner on a Saturday night out. The chicken cha shu was one of the best ramen bowls I’ve had in the city. We also had the gyoza and the Dan Dan noodles, which both were tasty. The only knocks I would give this place is that it is ‘not yet licensed’ as stated on the menu. I think a liquor license would do this establishment very well. Also, they are set to close at 9, and at about 8:15 on a Saturday, the 2 young staff members decided to turn the music off as to signal to the 10 or so people who remained, that the evening was over. I believe if you are listed as open until a certain time, that is when you refrain from taking new tables. Not when the staff gets to be walking out the door. It was definitely a turn off as we had resos for 8 o’clock and had only just received our mains. We instantly felt unwelcome and rushed. Not the best approach to building a regular clientele for a new establishment. However, once again, the food was great. I will go back, but will make sure it is earlier in the evening as to not put out the...

Me and My husband decided to go have ramen at this restaurant. This was our second time returning. Little did we know that the server was extremely arrogant and did not even welcome us properly. She seemed extremely uninterested. When we first chose a spot cause we were asked to do so, i didnt have my cutleries, i had to take it from another table. We ordered Rice Wraps and Ramen. The Rice Wrap had HAIR in it ( I WISH I TOOK A PICTURE) ramen was somewhat tasteless, had better in other places. The server, asked if we needed anything after serving us the ramen bowl, we asked for forks and later i called her for a hot sauce and she with an attitude told me if i needed anything more. She was behind the counter the whole time and did not even have the courtesy to ask how our food tasted even after we found hair inside our food.

Never returning cause of terrible customer service. They should have better staff with better attitude.

October 29th 2024, 7:30pm. Whoever the girl was, she should look for something else if she doesnt like her job. P.S we still...

We received the worst service here today. They set out the Christmas tree and my kid can’t help to touch it during our lunch. He was being very delicate and careful. Out of no where, the waitress came and told my kid to STOP! I was shocked and disgusted by her behaviour however I didn’t say anything about it. Later on, she brought us the bill to pay while we are still eating! She said she misunderstood but come on! Didn’t she has eyes to see my husband still trying to put noddles in his mouth!?

If you set out the things in public, please expecting this thing will be touched by someone! If you don’t want people to touch it, please put up a sign says so! If you want to discipline my kid, you must talk to their mother first!! Also, there is no diaper change table in this restaurant.

This place is ridiculous! Food is just average. It is not an authentic Ramen restaurant.

I would never come back again and I suggest you to spend your money...