New Mukut Restaurant - Indian Cuisine in Orleans — Restaurant in Ottawa

We came here with a Groupon for $30 worth of food (for $14.20) at 8:30pm on a Sunday.

In short, my experience was similar to the (yelp-hidden) 1-star review below by Brian S.

FOOD & SERVICE FAIL For the Groupon, we could only choose from the "dinner combo for two" menu. There were 4 combos to choose from. At this point, our server tells us that "naan, dal soup, and beef anything are unavailable" because there was a huge takeout order right before we showed up that completely depleted their naan, dal soup, and beef supply. I had several issues with this:

There was still 1.5 hours to closing time...and the restaurant will be open for tomorrow...so couldn't they make more? At least the naan? This means that 3 out of 5 items that comes with ANY of the combo are unavailable. If they didn't have any more ingredients to make the items and have to wait until tomorrow, then I can understand. But at least they should have offered other substitutes. To have fluffy warm naan is kind of a major reason we come to Indian restaurants, so we were already pretty disappointed, but when we asked for substitutes of the same menu prices (e.g. chai tea, raita, appetizers, etc.), the guy just said no. The only substitute we can get is just... more rice.

Disappointed, we accepted this and ordered the Noorjahan Dinner, with lamb saag as substitute for beef curry (this they were ok with). I specifically said I don't want the Kohinoor Dinner because we have been eating a lot of chicken these days, and I can't eat the green peas in Aloo Peas.

What came to our table was none other than the Kohinoor Dinner, exactly the thing I said out loud to the server I didn't want. Server checked his paper, and said that was his fault. At this point we were pretty unhappy, so I gave him 2 options:

1. we'll eat whatever they served and they reduce the entire meal price to $30 (instead of $45.99) for all the trouble
2. give us what we ordered and and we will pay the full price .....subtly pushing for Option 1. As expected, the restaurant went ahead with Option 2, and quickly cooked up the shrimp (frozen and not seasoned) and the vegetable bhaji (so so).

Despite his mistake, I kind of felt bad for the server because, throughout this disastrous meal, he was basically a messenger between us and the owner/chef/management, who never had the guts to ever come out to talk to us in person.

FOOD WIN The Mulligatawny Soup was really good. If the other items were all this good, I would have given 3 stars despite the service disappointments. +0.5 star

AMBIANCE, CLEANLINESS The restaurant was quiet and had nice ambiance. The washroom was quite clean as well so props to that. +0.5 star

OVERALL I would agree that this Groupon was a bit misleading. I also think that the management has terrible business sense - how much would it cost to substitute naan or dal soup with a tea, or raita, or lassi - if it can make the customer happy and make them come back? I also question the integrity of an owner/manager who doesn't want to apologize in person and insists on using a new, scared AF server as a messenger with unhappy customers. Food was OK but...

First order, and a mixed result. Delivered order through Uber arrived in a very timely manner and well packaged, still hot and before predicted time, so that was nice. I enjoyed the mango lassi and the samosa chaat. The chicken korma and the paneer masala were both kind of okay, but were also a little more watery and sugary than I am used to. I was not enthusiastic to finish them, a rarity with Indian food. Perhaps that is simply my personal taste though, and someone else in the household really enjoyed the paneer masala. I also thought the amount of meat and paneer in the dishes was good and compared positively to other Indian take outs we've had. Lastly, I had the garlic naan. The bread was well cooked, however the garlic was garlic powder! It made the naan feel dry, and the taste of garlic powder is distinctly different to that of fresh garlic, and doesn't feel or taste very nice when combined with some dry piece of bread. I would usually not order again simply for this garlic naan alone, but the overly sweet and slightly too thin dishes did have some flavour, so perhaps I'll order a second time to see how other...

I purchased a Groupon deal for $30 worth of food (for $17) at the New Mukat Restaurant in Orleans, Ontario. When I arrived I was told that I could only order off of one page on their menu. When I tried to make an order that was under $30 , I was told that the only items I could order were the $45 dishes. They would not allow me to order a $25 dish saying that I had to order more that the groupon was worth. This is called "bait and switch" and is illegal. It is basically extorting the customer. A business cannot advertise a sale price then force the customer to spend more to salvage their coupon—which is what I was forced to do. I am very upset about being forced to order a $45 dollar dish when there was no indication on the fine print that that was the case. This restaurant is misleading Groupon into selling discounted deals when they change the deal at the point of ordering. I would not recommend this restaurant due to this shady practice they have instituted. Do not support this restaurant and most importantly do not buy...