Arrogant unfriendly worst customer service.
We are very familiar with Thai food and travel to Thailand many times..I am giving them one star due to their terrible customer service. We wanted to cater food for around 20 people. we were working with lady for 3 weeks. we selected dishes and final price they knew our event is in the evening. They also added additionsl delivery fee Of $30. Finally we wanted to taste few dishes so we tried vegetarian padhi and red curry shrimps. We told them that padhi was too sweet and shrimp curry was yellow not red and requested to adjust it. We also requested that can we want our appetizer earlier and main food after and we will pay an other $30 for delivery so total $60 delivery charges in cumberland. They did not wanted to accommodate our request and told us chef will not chang any thing. we said that is ok we will not change any thing. But they cancel our the order. The excuse did not make any sense. They said they will be very busy. They are ok for small order but can not handel big order. They should have told us in the beginning. We found them very unprofessional arrogant worse customer service. They use big words management team , our chef etc... Food is loaded with sugar,MSG to make taste it better and it is not Gluten free. We like to support local business but they do not deserve...
Read moreAmazing, fresh, fresh (did I mention fresh?) food.
We had the salad wraps (I know that's not what they were called, but essentially wraps made with rice paper, lettuce, chicken), yellow curry, chicken satay, pad thai and mango salad.
Sadly, our favorite thing, the Pad thai - for us - was the only miss. A bit too sweet for our taste. I hope the owners read this and maybe play with the recipe a bit. There should be maybe a question, or a "Sweet Pad Thai" vs "Spicy Pad Thai" if you're going that route. We found it really, really sweet and just meh.
The rest of the food was 5* all day long. Finally, a Thai within a quick drive (there's a good one near Youville but too far to...
Read moreWelcome to Orleans ! While I have my usual “go to” for Thai in Orleans I thought I would give Thai Bite a try this evening out of curiosity. I ordered the vegetable spring rolls and the Pad Med Ma-Muang(Cashew Nuts Sauce) with chicken. The spring rolls were delicious and like the other reviewers have stated the portions were generous. My only “complaint” (based on preference) is that the chicken in the stir fry was battered as opposed to sliced white meat. It was still good but not what I had expected. I would definitely order from here again only if they have sliced white meat as a choice - hopefully battered chicken is not the...
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