Quiznos — Restaurant in Ottawa

Didn’t bother to ask me what other vegetables I wanted. Just said “tomato, lettuce, onion?” At the beginning of the order and didn’t bother to ask what else, later down the line. Was odd. Felt like they were doing that to save a buck.

Edit: My wife’s sub wasn’t right (and was gross). Went in to get it made again. After it was made, I was told I would have to pay for the sub?! Why wouldn’t you tell someone that before making the replacement sub?! Ended up just leaving. I don’t typically leave reviews, but this deserves one. Avoid this place

Edit #2: What a weak response: “We vow to do better and hope to see you again for a better experience.” yeah just like you told the other reviews word for word. Human beings (the ones you serve) like to hear specifically how you’ll make their experience better (and follow through with it).

A great way to annoy people, is to treat them like they don’t have a brain. That’s exactly how your responses make...

This was my first time trying this location. I asked five times that I'd like extra carbonara sauce because the person behind the counter wasn't instilling confidence, and somehow they didn't put any cheese and only two drops of carbonara sauce. I mean even a normal amount of carbonara sauce would have been better than this. We were the only people in the store so there's no reason for this person to have been distracted or to have gotten this wrong. This was the worst and most tasteless chicken carbonara sandwich I've ever had from any Quiznos location in Canada or the United States. Super disappointed. Unfortunately I only discovered it when I got home 20 minutes away from this location. I'm super disappointed to see how bad Quiznos has gotten since they used to be a great company with great sandwiches. I would not recommend...

The staff is nice enough, the restaurant is clean and comfortable for a sandwich shop, but the food is awful. Cold and dry bread, soaked and sweaty even though it was toasted. The meat isn’t very good, the sauces are pretty flavourless and the bread makes the sandwich worse. Quiznos used to be my favourite sandwich place, but nowadays subway and firehouse make me question how Quiznos even still exists. They no longer even give the free peppers with every order, so my assumption is that their cost cutting measures killed their quality. Don’t bother here, farmboy makes better food, firehouse is across the street and there’s a subway a few mins...