I visited this location yesterday around 3:30pm, experienced worst service. No greeting when we entered, no friendliness, took forever to bring food, got fries without ketchup( until got up and ask for it) Meditarrian pasta was just dumped in pasta sauce, no cheese and I can count toppings top of the pasta, 2 small onion pieces, 3 green pepper, few olives. When the guy came to ask me how was it ?, I told him about the pasta. He didnt even apologize, just walked away. Got me the box I asked for and left the bill on my table to pay. Didnt even ask if I need machine to pay or paying cash. I waited 5 min, then paid cash and left by saying Thank you. He needs customer service training and should know how to attend the customer. He was not in any mood to serve, it wasnt busy only me and 1 more customer. But the service I have recieved was terrible. I dont have high hopes but common courtesy required. I will never visit or refer to anyone. Worst service ever, DISSATISFIED. I will be also writing to Pizza Hut Head...
Read moreAfter an online ordering nightmare, and over half hour of trying to reach the store to make a correction, I drove up and went inside instead. Planned on picking up my order and never going back. With 5 other pizza places in town, why deal with the headache here. I used to work in customer service and honest the service up to this point was outrageous,and upon entering the place was complete chaos, and didn't seem like it was going to be much better service. The guy behind the counter is not only now, dealing with my issue, but also helping the other staff member beside him,to ensure that order was being made correctly, and checking out some build charts at the same time to ensure the new product was being made correctly. Dustin (I beleive his name is) explained they were also running out of dough, at dinner time on a Friday night. BUT, He seemed to be handling everything like a pro. He was prompt, friendly, efficient and thanks to him, my issue was rectified, and I will...
Read moreOrdered 2 large pizza's. Chicken Ceasars. One had hardly any sauce nor toppings. The second had very little cheese, No Toppings! And wrong sauce, of which there was hardly any. Very poor quality food. It was just bread with a tiny bit of cheese and tomato sauce.
Was shocked how bad the pizza quality was. Asked a friend said same thing happened to them last week Think they are scamming customers now. The workers take the extra food home after they scam customers all day. Head Office needs to investigate. Was temporary foreign workers. My friend said they only do that to white people. Maybe I should change my name next time I order so I get proper food and not just bread with a tiny bit of cheese, and no Toppings. Ripped off. Took pictures. Complaining to head office. Openly Discriminatory to non Indian or non...
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