I was very excited to try this AYCE KBBQ/Sushi restaurant that was super hyped up in social medias and had very good reviews on google... and unfortunately, it did not live up to the hype.
The meat quality was such a let down.. especially the Pork Belly, I had 3-4 different orders of the Pork Belly and 3 out of 4 of them had a gammy smell and taste to it that lingered in the back of my throat which made me feel nauseous. I had to "wash it" off that after taste with rice which was SOOOO stale, not even 1 grain of rice wanted to stick to my finger (also cold). The last serving of Pork Belly.. I had to spit it out immediately due to an intense gammy/funky taste that alarmed me that this meat was probably spoiled, that completely ruined my night. Every other meat (Slices of Beef, Beef Ribs, and Red Meat Skewers such as Lamb and Beef) options were so overly seasoned or sweeten, it was straight up a Russian roulette between instant diabetes or hypertension. It was probably one of my worst "imitation" (because the seasoning/flavor profile was pretty much Chinese BBQ) K-BBQ experience in Montreal, second to "Kalbi BBQ" in Chinatown, that one's a pure blasphemy. The fried chicken also came cold and stale... the batter around the fried chicken sat so long that it no longer was crispy and the cold oil simmered long enough to make it chewy and hard... the sauce on top that was suppose to be "yangnyeom" I presume? did not taste like a single drop of gochujjang.. but a sweet ginger sauce (??? why?). At this point, everything that came (BBQ products) was overly seasoned, spoiled/questionable in term of freshness and quality, or plain stale and cold.
The only saving for this place was their sushi and their serving speed, probably one of the best selection of sushi at AYCE Restaurant standard. Delicious spicy salmon, a generous amount of it is served on sushi/makis that includes it. The serving speed is also top tier, within 5-10 minutes of your order, your whole bill will be on your table. A very hard achievement that most AYCE can't nail, bravo for that.
But in the end, 100$ (tax & tips included) for 2 persons. The overall experience was NOT WORTH IT AT ALL. I can't understand how this place got so many 4-5 stars with what they served me tonight, if I excluded the sushi and the service, this place would not even deserve a...
Read moreBad manager service. The manager is very agressive.we made a reservation for 21:45 (we arrived at 21:30), and when we sat down we found out that we had 5 minutes to place the order as the kitchen closed at 21:45. after ordering everything and starting to eat, 30 minutes later the manager brings the bill and rushes us to eat quickly and leave. he came to the table every 2 minutes and when I asked why they accepted the reservation if the restaurant closed at 21:45, and that we should know that the restaurants close at 22.he said it was a mistake and even so he continued to treat us badly and forcing people to leave. in that pressure he spilled soy sauce on a friend's clothes. anyway, awful and we couldn't eat for all we paid. the only quality thing there is the bussboy/bussgirl. Returning your answer: The story you were told is not true. She called at 20:45 making a reservation for 21:45, how do you accept a reservation at an all you can eat style restaurant with 15 minutes to close? All you have to do is look at the notebook and see that the reservation was made, so( the person at the phone) accepted it. When we arrived at the door no one said anything, the hostess let us straight in. When we sat down and made the second order, another gentleman came, other than the rude one who came to serve us, advising us that we had 5 minutes to order because the kitchen was closing. The situation we went through was shameful. If the restaurant is unable to serve people with respect and dignity, do not accept reservations after 9 pm, at least an hour to eat in peace, something we did not have that night in the restaurant. An arrogant, uneducated employee. Not even an apology for staining my colleague's clothes he asked. And even more, he accused us of having people missing to pay the bill, and he himself did not pay attention to the payment notes. I've seen in other comments people complaining about exactly the same employee in question. He doesn't just need a coach like you said, he needs to learn politeness and respect for others, which he hasn't had all night. He even took a plate from a friend's hand while he was picking up the food. If the restaurant has cameras, watch them, as I've never seen anything like this anywhere else....
Read moreOn December 29 at 5:30 p.m., there were 12 of us having dinner at Hoshi. We were divided into two tables. For our table we ordered soup, seafood, Korean BBQ meat and sushi. The soup, seafood and Korean BBQ meat were quickly served, but we noticed that the sushi was not served. We thought the staff was too busy and the sushi would eventually be served. However, after 1 hour we still didn't have any sushi, so we decided to inform the staff. Two waiters came to us and asked us which sushi were missing. We were very surprised that they didn't know what food was served and what food was missing. Then sushi was served. After that, a waiter (20 years old, 1.65m tall, 80Kg) came with a plate containing 3 pieces of spicy salmon and tuna Nigiri. We realized this plate was already served so we asked if it could be returned. The waiter took the plate back to the kitchen and came later with the same plate. He said in a mad voice that we must take this plate since it is prepared for us. We told them that if in the first place, they knew what food was served and what food is missing, this situation could not have happened. The waiter asked us why we were so frustrated and we responded that we didn't want to have the same plate twice and that if the service was good in the first place, this situation couldn't happen. He said a mistake could happen and he took the plate and taped it to our table "BANG" and left. We were all in shock to see this act of violence. We have never experienced this kind of attitude from a server in the past. This is unacceptable. We hope the owner can identify this staff and provide him with more training. If he is not aware of his horrible behavior, he will make another victim and it will damage Hoshi's reputation. We really like the food, but with this waiter's attitude we don't recommend this place. Food: 4/5, Service: 0/5,...
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