I was at suter brook port moody with my son. We were hungry so we stopped by subway at 10pm January 3rd. We ordered 2 foot long cold cut, one 6 inch cold cut and 1 bowl of rice with vegetables toppings. We wanted 2 of the sandwiches in combo which includes chip and a drink. This will come to $3.29 extra. Not a problem. The girl who worked during that night, she charged me for only one combo. So i went back to pay for 2nd combo. The bill for the second sandwich combo came to$4.89. I told her that it should be $3.29, not $4,89. The girl srarted arguing with me that cash register says $4.89. And she says she can't change it. Only manager can. What a pathetic employee. She has no customer service what so ever. She doesn't even give good portions. She should not be in service industry. I come to this location occasionally time to time and never had this kind of experience. This girl employee is tarnishing the subway. If i was the owner, i...
Read moreDefinite zero rating today
I go there all the time but looks like new management took over recently??
3 girls working in there today gave my wife and I dirty looks as we walked in, as we are a mixed couple and clearly that was not acceptable to them... They then proceeded to be very lazy in attitude and demeanor taking the order... They got the size of the sandwich wrong... Then they got my order wrong... Twice I had to tell them what I wanted...very simple request...2 different people got it wrong... unreal... I gave up and just ate what they made
They could care less about getting orders correct or really have no clue how to make any of the sandwiches
Not used to that from this location...has taken a huge...
Read moreI have come to this subway a few times, and everytime I come in the place is a mess as if it never has been cleaned. When we walked in both the ladies were chilling in the back talking unaware we even walked in. They seemed frustrated as if we inconvenienced them about coming into the place to order our food. The food in the trays were pretty old looking and not updated/fresh at all. She was throwing around the food, as if she was fed up with making sandwiches. This isn’t the first time this type of attitude was given from this place. Every time i have been there its the same customer service. Very unfortunate because this place is located in a very busy area but they are...
Read more