Triple O's — Restaurant in Prince George

The place was clean and the service was timely. Those are my two stars. Beyond that, it was all mid. Quality of food? mid. Mushrooms were rubbery and cod was greasy. Fries were over-salted. Fountain drink dispenser was broken so I couldn't mix my drink, which is excusable but still annoying. Friendliness of staff? mid. Felt like the cashier was really set on making everything a combo even after I specified that not everything was a combo. Atmosphere? mid. Ceiling was an industrial grey, walls were an industrial grey, tables were an industrial grey. I've stated that the place was clean; in fact, it felt sterile. Like a Freshco with no food in the shelves. Like a greyscale A&W, with less than half the character. Like a warehouse-turned-lunchroom.

I have been to Triple-O's in Kamloops, one of those restaurants that's connected at the hip to a gas station convenience store. And I know for a fact that my experience there had twelve times the heart of this isolated establishment in PG. I don't know how any employee can work here and stay sane when I received psychic damage from the decor alone.

The milkshake was...

Let me start off by saying that I have visited before and the food is usually good and service is good, even when they are busy. This visit reeked of incompetency and rudeness from the staff. We asked for an order of fries with our son's burger and were told it was included. Milkshake was not started till after our food was ready. We watched one lady put our food on the tray and say we had already been waiting 11 minutes. The tray was brought to us after the milkshake was made and was missing the order of fries, another 5 minutes of waiting I asked if we could at least get the tray of food and they could bring us the missing fries rather than continue to let our food get cold. The manager on duty then proceed to rudely tell me that they were busy. This is no way to treat your customers. Train your staff better because the one girl looked like a deer caught in the headlights and had no clue what to do about the missing fries. I stopped going to White Spot PG after 45m waits on good, looks lile we won't be coming back to Triple O's anytime soon either. Very disappointed in...

I always look forward to treating myself to a triple O's legendary Burger once every few years. I'm desperately and violently allergic to jalapenos/chipotle. The legendary Burger doesn't have anything I'm allergic to in it. I thought.

When I tasted the burger it tasted not like I remembered, but proceeded to eat most of it anyway and then I realized something was burning the back of my throat and my tongue. Within hours I was very sick. Clearly there was chipotle sauce mistakenly put into my burger. I did let management and head office know, and they got back to me immediately. They explained that all sauces go through the same dispensing gun, so residual sauce from the previous Burger is possible.

Unfortunately this means that I can't trust triple O's that the ingredients listed are in fact the ingredients received.

Having said all of that unless you have violent allergies like I have, the burgers are fantastic, the fries are top-notch, and I would...