Browns Socialhouse Clearview — Restaurant in Red Deer

On mothers day I placed my order online at 4:30 to be pick up at 6. I arrived just before 6 and my order was not ready until 6:55. There were approx: 25 people waiting for their orders. The restaurant was filling all the skip the dshes and door dash orders ahead of the pick up orders even though most of the pick up orders were placed first. My order # was in the 6's and they were filling delivery service orders ahead of me in the 9's. I over heard one of the delivery people say the restaurant is financially responsible for the order if it is late. This restaurant made me and a bunch of others (pick up orders) wait for 55mins or more for our orders while they filled delivery service orders that were just reciently placed.

I never use delivery services, I like to support local and give 100% of the profits to the restaurant even if it means I have to drive across town. Shame on Brown's Social House for taking advantage of me and other paying customers who try to support you during the pandemic. This business will not get another cent from me or my family and I will be sure to share this experience with all my friends and co-workers.

The food was ok but not great. I attached photos of 2 dishes in my order which were terrible. Vegetable lettuce wrap (basiclly noodles and a half head of lettuce)and cauliflower bites. (Burnt and hard, looked and tasted like the tailings of a previous order) I don't mind spending my money on a good meal but this meal cost over $100 and it...

Well we decided to finally go put for dinner and our recent visit wasn't so pleasant. We mentioned we could even be seated at the bar as it was just the two of us for dinner but the hostess decided she would put us in the entrance area. This entrance area had a heater blasting away the whole time which made it very hard to eat our food.We sat down and eventually our waitress came by who was very friendly I might add. She took our drink orders and when arriving back we mentioned that we wanted to do the Valentines special that was on. We ordered the dry ribs and our waitress left. About 10 min later she returned and said we are all out of dry ribs. I'm thinking it's 5:45 pm and your already out of food..disappointing as you would think the kitchen staff and manager would ensure these items are ready to go for being open. So we compromised and ordered something we didn't want as it was part of the package deal for Valentines we felt obligated to order this. Then when we went to order our main meals before we got two words out the waitress says oh and by the way we are also out of steak...im thinking seriously wow..again by this time it's 6 pm and your out of steak...on top of all this...was the worst experience I've ever had at Browns and I'm very...

After a long hot day of moving the husband and I decided to order out at timberland brown social house. I’m regular to getting the spicy chicken sandwich from other brown locations. We ordered two one for husband and myself I asked for sweet potato fries and to change the chipotle dip it comes with to garlic aïoli and a garlic aïoli for my husbands fries as . The host on the phone also could have been a little more informative as when I asked what sauces they had othet than the chipotle she was frankly clueless. Perhaps she’s new to the workplace. Both our chicken sandwiches/ burgers were absolutely delicious, cooked well and even for my picky husband was approved. However I only ended up with one garlic aïoli and two chipotle dips. Therefore was charged for the one I asked for and was given two I asked to be switched. The fries and sweet potato fries were not great, there were a fairly small portion and half of it was just grossly overdone and looked like was just the scraps meant to be thrown from the fryer. Pictures as shown. For the price you pay eating out these days you’d just expect the fries and meal to just be what you’re paying for not clearly what should have been thrown out. “Committed to the craft”… please try harder next...