Chopped Leaf — Restaurant in Red Deer

I am disappointed to give this review. We have been loyal, maybe even extremely loyal Clearview Red Deer location customers for years! It is literally the place we choose given we have a meal in or out. We had never been charged extra for our kids to have a side of ranch. Given the circumstances of the pandemic our kids were home bound for zoom dance class so I was unable to run out and pickup - (which is what I prefer than to pay Skip The Dishes to save on costs for the business and myself.) Tonight my husband worked late and kids were doing zoom dance so, I thought tonight I will just have to order through Skip The Dishes and, as we do, we ordered chopped leaf. I got a call from Skip the Dishes asking for my visa number over the phone to cover the cost for the sides of ranch for my kids meal - 6 kids meals ordered and asked for 3 extra ranch. I was not comfortable giving my cc over the phone so I called the location. Here’s the thing I have no problem paying the extra money!!! I explained myself and asked if they could help us out this one time and next time I’ll be sure to pay. The lady was abruptly rude, no conversation or explanation just “ No, we are charging you”. Needless to say, the money was never my issue but the customer service now has become an issue. So, they lost a customer that ordered at least 1-2 times a week, maybe more with quick lunch pickups too. Customer service is key! Take care of those who take care of you! Lots of new places up around here...

I have ordered the Bankok Wrap at multiple Chopped Leaf locations, mostly in Calgary, and now at this Red Deer location. For some reason, this location gives fairly small portions, which is frustrating enough, but also for some reason only put in about 1/4 the sauce as any of the other locations I've been to. The first time I went here I figured it was a training mistake, so now this second time I have gone, I specifically asked if they could make sure they added enough sauce. The employee working told me that if I wanted extra sauce that I'd have to pay for it. I, who already tipped over $2, told the employee that I just wanted to make sure they did not forget to add the sauce in general. Well, sure enough, just before typing this review, I got to eat the best raw lettuce and noodle wrap this county has seen. I will be in Calgary this weekend, and plan to buy two Bangkok wraps there, and bring them back with me to Red deer, to literally show the workers/manager what a proper Bangkok wrap should look like. Frankly, when I'm paying $19 for 2 wraps (I tipped) I should be able to enjoy it. Thus far, without a change, I will not be coming back, which is a huge shame as I often went to the Chopped leaf...

chopped leaf review

this is currently my favourite spot in red deer for casual dining/ take out. i like to order through the app for takeout. the first time i ordered from here i thought it was a bit pricey… until i got my salad. it was huge! another thing i like about this place compared to its competitors is that the servings are very generous. for example, if you get avocado on your order, you get what appears to be an entire avocado, or really close. it’s really frustrating when you pay extra for something and only get a sliver, but this has never been a problem for me here. one time they forgot part of my order, but when i went back and told them what happened they apologized and quickly prepared it for me without any hassle. the next time i came, they also double checked for me before they gave it to me and i didn’t even ask them to. the staff are very friendly and the restaurant part is quiet and clean. their produce is always really fresh. i am quite a picky eater and also a vegetarian, but they have so many options and it’s really easy to customize your order. if you like healthier places for quick dining, i recommend this chopped...