I posted the review online after so much patience because before that I used to think that employees may be tired that is why pizza not prepared properly. But your employers need more training or you need more employees because existing employees going through alot work may be that is why they are exhausted and not doing their work properly. Or they are not interested in their work or they need best supervision or they have lot of work or they need frequent breaks to relax or they need proper team work....bla bla..blaa.. but they need something to improve their customer service and cooking skills.
The customer service is as they never smile or greet you. I never put the reviews online thinking might be employees having bad day or they are human and mistakes happen. But nope this is 3rd time happened like that.. they just do not care about the customers money.
The worst service ever. Paid around 55 dollars for veggie fan large, vegan cheese pizza nd nachos. Vegan cheese pizza loaded with a lot of cheese and all melted like there is cheese ocean. I had to remove the excess cheese and baked it in air fryer a little to eat (kids just ate one slice each and rest was in the garbage)
We asked for ancho sauce in veggie fan, they put some sweet sauce inside. They put the veggies and lot of cheese in the middle like craziness. It is like they picked up handful of veggies and just throw in the middle-on side just plain top, no veggies. Lot of black olives on it, really??we asked for veggie fan not just black olives pizza.
If you are busy say that it will take long time. It is ok we will wait atleast make the pizza best. They told us to pick everything in 20 minutes... nd put too much cheese veggies.. .stupid yucky sweet type sauce on the bottom.
Still God bless you guys with wisdom! Respect the customers and their hard...
Read moreWorst experience with this location. I choose red swan pizza as compare to any other pizza in the town. But this location always disappoint me to some extent but today they crossed the limits, staff don’t know how to speak with a customer. Today i got couple of pizza’s. i always had an issue with large pizza, so while placing the order i told the lady about what happens with pizza so she made a note. As i came to pick the pizza, same thing happened again. One pizza is perfectly fine but with the large is still having the same issue because its cheaper pizza that’s why they don’t care about that. Then i told lady in the front can i talk to your manager/supervisor, she went inside told the supervisor about the issue and supervisor like from inside tell him i made the pizza, she made it accordingly, what amaze another girl said give him some sesame seeds in box. Seriously??? I am spending $24 and she thinks i am cheap for just sesame seeds like seriously?? Then supervisor came in front and I opened both the pizza’s showed her differences in making she is like i only made the pizza which was perfectly cook, she is like I don’t know why large pizza is like this no answer. So i can understand while making things it happens but they should have some sense to speak. Customers are not beggar...
Read moreIt's alright. Their shtick is the sesame seed crust and it's tasty. But it really isn't amazing pizza. These joints specialize in cranking out these thin and dry pizzas. This isn't a place for a good thick saucy pizza like from traditional Regina Pizza outlets. If that's what you want, shop there. They are pretty anemic so if you're feeding a large party, probably get 3 times the pizzas you would normally. It's a delivery option or takeout place...no real "atmosphere". Where they fall Short for me is my phone number has become linked to somebody else and they won't take the time to ask proper questions and correct it. This makes picking up my order a chore, difficult and close to argumentative. They are in a strip mall situation so parking can be a challenge with other businesses generating a lot of traffic around them as well. If you're in a wheelchair, that's a big nope. This place is ok for the single person that doesn't want to cook after a long day. On the taste and quality scale, I'd put it around Pizza Hut. For quantity, stuck with the traditional favourite Regina pizza joints. The Greeks make the best pizza....that's just...
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