McDonald's — Restaurant in Richmond Hill

"I'm not like the other girls" -a cliché as old as time, and RARELY ever accurate.

RARE, because rare implies a chance. an unlikely chance. But nonetheless a glimmer of hope.

1383 16th ave. Unit 1... the McDonalds location that decided it's breaking barriers. ending the stigma. Being the reason this cliché still holds any ounce of value.

I say this because for the first time ever, in my life, as in "In your LIFE have you ever seen anything like that", I did NOT need to ask for ketchup with my fries at McDonalds. Not one, not two, but three ketchup packets were provided to me to compliment my order of fries.

I'm still in shock. Perhaps this McDonald's isn't like the others. I'll be seeing her for a 2nd date sometime soon.

Side note: McDonalds needs to just admit its own ketchup brand will never stand a chance against Heinz. It's time to admit others do things better. Ketchup is the most important condiment at a fast food establishment. Time to show some respect to the condiment, and likewise to your valued customers, and start using the Heinz...

I work down the street on Granton in RH, I am here sometimes twice a day for the past two years or so, mostly for coffee runs. They hardly ever get your order right, I increased to 3 sugars from 2 just to make sure I get some. For the past two weeks, on 5 occasions I received my coffee black. I’ve been meaning to do this review for awhile, just couldn’t be bothered. This morning we ordered chicken McMuffins and sub for habanero sauce, this turned out to be more difficult than warranted. On the sandwhiches themselves, looks like they changed the patty from the chicken McMuffin to the junior chicken, also on my first bite into it, I was surprised by quite a large piece of gristle. I’ve promised myself many times that I wasn’t coming back here, but this is the final straw. Not that the disinterested employees and the manager, with his cavalier attitude, will mind anyway. Go somewhere else…the prices are ridiculous now anyway for garbage food and sub...

PSA: You deserved to be yelled at and scolded by the manager and staff for forgetting to present your mobile app coupon at the cashier DESPITE telling them that you have coupon when placing the order at the drive through speaker. Apparently, the one taking orders do not pass all the information to the cashier, so it's the customer's responsibility to correct this broken communication process and tell them of your coupon AGAIN. It would only make too much sense for the cashier to clearly tell customers what the billed amount is before shoving the credit card terminal in your face to move along.

So if you happen to catch that they miss applying the coupon and you unfortunately just paid, then you deserve to be yelled at and scolded for being a bad customer because you inconvenienced the staff and manager to provide actual "customer service" to process a refund on your card and charge you properly.

Othewrise, hope you enjoy your...