illycaffe and Relay — Restaurant in Richmond

I'VE NEVER HAD COFFEE WORSE THAN THIS. It tastes like DIRTY SINK WATER. The only way to achieve such flavour is by brewing the coffee in a garburator. I suspect that not only are the beans poor, they probably don't clean the machines. The colour of the coffee was less brown and more grey, like all the happiness and joy was sucked out of the coffee. In that putrid liquid I see my reflection, for after tasting it I felt my love for coffee fade away.

There are hints of chocolate and nuttiness but that only perpetuated the taste of sink water. The taste reminds me of how a young child perceives their first cup of coffee: bitter, putrid, gross.

I made my family members taste the coffee. I wanted to inflict the same pain I felt when I drank it. I see the light in their eyes fade, their expressions become dull.

I only went here because I don't like starbucks coffee, but the coffee I got from starbucks was like a liquid from the heavens that tended to the wounds of my...

The lady named leymar was very rude. I ordered a panini and unfortunately they ran out so my husband talked to the other worker if i can just replace the item. He said it was okay. Then the lady leymar came back and said we needed to refund the money and process a new one which we agreed. Unfortunately my husband used his interact card and she insisted to refund the money but it was not working. She was yelling at my husband over and over because of the machine not working on their side. He even scolded my husband why he didnt have his credit card with him at the moment. She even said “you should throw your phone away” in her native language which we understood because we were the same nationality. Honestly, this lady needs a vacation or something. She turned to a Karen the way she talked to my husband. If i can give here a 0 star i would!!! Very...

Waited 30minutes in line to order coffee and food after the order was placed they gave me coffee but not food waited another 20 minutes but they served others who ordered after me and same food I tried to ask attendees about food but no one responded and when I tried to ask them I am getting late my food is not served and you guys can take drink back too if you guys not gonna serve me food as well then the staff laughed shamelessly and took back the coffee too instead of correcting their mistake I had to leave empty stomach for a 14 hour flight that too after paying for my food. staff working on november 07 2024 between 8:30am - 9:30am were worst for tjeir service at Illy’s coffee at Vancouver airport between...