Tim Hortons — Restaurant in Richmond

Located at the International Arrivals Level pre-security, Tim Hortons offers a convenient and comfortable spot for travelers to grab a bite or relax before their journey. Guests can choose between takeout or dine-in options to suit their needs, whether they're in a rush or have time to spare. The location is fully wheelchair accessible, featuring seating, entrance, parking lot, and washroom facilities to accommodate all guests.

Tim Hortons provides a variety of menu items, including coffee, prepared foods, vegetarian options, and a kids' menu, catering to different tastes and preferences. Guests can enjoy a meal at any time of day, with options for breakfast, brunch, lunch, dinner, and dessert. Comfortable indoor seating is available for those who choose to dine in.

In addition to the diverse menu and seating options, Tim Hortons offers amenities such as high chairs, washroom facilities, and free Wi-Fi to enhance the guest experience. The casual atmosphere makes it an ideal spot to unwind before or after a flight.

Multiple payment options are accepted at this location, including credit cards, debit cards, and NFC mobile payments for your convenience. In conclusion, Tim Hortons International Arrivals Level pre-security is a practical and accessible choice for travelers seeking a quick meal, a diverse menu, and a comfortable atmosphere. Don't hesitate to stop by on...

Stood at the front of the line for a good 15 minutes and I was yet to be served. I could see them walking around, chatting with each other, laughing, and making some side eye looks as the line grew longer. I had to ASK to order and I could clearly see on the screen that there were no pending orders that they were working on so it was a little confusing as to why they were not serving anyone. Everyone in the line was confused as to why they weren’t serving anyone for a good 15 minutes. When I walked up to the table to ask an employee, “Am I able to order,” they proceeded to look at me, then look at each other, then look annoyed that I asked to order????

One of the employees then served me but was quite rude in how she took the order. Saying things like “what else” after I said an item. The overall tone was just off putting.

Kinda disappointed. Don’t usually write bad reviews but this was not a great experience at all.

Edit: After seeing other reviews stating that the long times were due to short staff - this was not the case. I could count 5 employees just in front working on NO ORDERS. So not too sure how they could be too busy to even take an order in a 15 minute timespan.

I also attended the Tim Hortons on March 5th, 2023 at 3:45pm and didn’t get served...

Very bad experience here. I like using mobile app offer in Tim stores. But when I activated an offer and ordered, the receptionist said she didn’t understand, I showed her the mobile offer and she ordered for me. When I paid and mentioned about why amount is different with the offer. She said it maybe because my offer wasn’t activated. I asked to cancel and reorder. She said transaction cannot be cancelled. I asked to refund and was declined by her without reasons. Then I took the receipt and told her don’t make the order as I am didn’t take this service. I am pretty sure if there was a mistake happened in the payment or transaction, previous Tim stores did help me get cancelled and refund. Then I flied to person airport and ordered the same thing, the professional receptionist told me Tim mobile offer doesn’t apply to airport store, I understood and ordered with original price. Just wanna pointed out the unprofessional staff in Vancouver airport and it is ridiculous that you pushed the...