Brasserie La Baraque - Rimouski — Restaurant in Rimouski

Was looking for a local craft experience for my first time in Rimouski. We picked La Baraque because they had an awesome looking menu. We love the fact that the street was closed down for a pedestrian walkway and we could hear music playing. The vibe was good. When we got there, we were asked if we were there to eat or drink and we said both and were also immediately informed it was an hour wait for burgers. We were told other things would come out faster- no problem- I wasn’t committed to the burgers.

We were seated at about 8:40. It took until 8:54 before we were even acknowledged at the table. We asked to see the menu for beers and were told to scan the QR. When I mentioned that it was too faded to scan we were told we could go up and look at the menu by the bar. No problem. We took a picture and when we realized 4 were from Pit Caribou, we ordered 3 flights with the remaining 12 options as we’d been to Pit Caribou yesterday (outstanding experience btw). It was 9:16 by the time our drinks arrived. The place was busy but not all the tables were full. We asked at the time of ordering (9:07pm) if it was still an hour for burgers. We were told 40 minutes but that others things would come out much faster. We opted tor the Mac fries and after asking if the fish was fresh and being told yes, a fish and chips. The food came out at 9:44pm. 3 minutes faster than ordering a burger.

The Mac fries were dead ass cold. The bottom of the basket had a bit of mild warmth, but it had sat for a long time. The fish in the fish and chips were dark, as were the fries. Like when the oil hasn’t been filtered or refreshed nearly often enough.

At this point I was done. I sent my fries back and asked if the manager was in and was told the one of the owners was in. He refused to come out to speak to us. But we did see him come out of the kitchen and head to the patio purposely avoiding us. The server gave the excuse he doesn’t speak English well. My travelling companion is francophone even though you can’t tell when she speaks English.

I have travelled over 200 craft breweries between Ontario, Quebec, PEI, Newfoundland, New York, Pennsylvania, South Carolina and Florida. I live in the Niagara region. I know busy and I know tourism. This was an overall extremely poor experience capped off by an owner who refused to speak with us and will, undoubtedly based on other reviews, make excuses. The server tried. He apologized, he comped one flight and my fries.

So, in a 10 day journey that included brewery visits in Magog, Coaticook, Sherbrooke, Windsor, and the Lévis areas, we are left on the lowest of possible lows.

There is opportunity...

The place is great but the food not so great. We wait over 1 1/2 hours for our food, waitress didn't come see us if we need anything. I was disappointed of my plate. I ask a question regarding something on the menu. I toke the plate with 6 wings ( they were delicious), 6 nuggets, 6 sausage ( waitress said is with bacon and cheese arounded but guess what no bacon was like thin paper around it), pickle ( small sweet pickle not deep fried pickle) and some pieces of cheese on the side. Is really not what the girl explains.

My aunt toke the fish plate with smoke salmon and smoke trout. But is not serve with fries and they have no rice . My aunt said is all cold i didn't order this. The waitress reply is serve like this have to be cokd . My aunt received with kind of craker with a dip, and sweet pickle and other stuff that was really vinegar and 2 small small pieces of fish. The girl should explain better specifically was our first time there.

My mame toke crab burger but she said didn't taste nothing.

My daughter ask for gravy she didn't what we meet about that. Poutine gravy she responded we don't heat just small amount because we will waste the rest.

My friend toke the nachos look delicious but was too cook because was really dry went she received.

For our first we...

Je suis allée 2 fois à La Baraque dans les dernières semaines. Si je voulais résumer en 1 phrase mes expériences, que je détaillerai ensuite, je dirais bonne bouffe, mais un sérieux problème avec la logistique et le service. Les 2 fois, à exactement 1 semaine d'intervalle, des gens qui sont arrivés soit au même moment que nous et surtout APRÈS nous avaient déjà mangé et quitté alors que, dans la première visite, nous attendions encore notre repas, et dans la seconde visite, nous attendions encore pour commander... L'ordre d'arrivée des gens et la priorité des commandes ne semblent aucunement respectées par les serveurs. La première fois, oui ça nous avait vraiment surpris et un peu choqués, mais on s'est dit que c'était probablement un concours de circonstances. J'y suis retournée avec la personne qui m'avait recommandé l'endroit, car elle avait de la misère à me croire sur mon expérience plutôt désagréable. J'ai laissé une 2e chance! Ça a été exactement le même scénario la 2e fois.. on va porter les menus et prendre les commandes de gens arrivés après nous, et certains ont déjà quitté avant qu'on soit venu prendre notre commande de repas.. Et non, ce n'est pas que nous avions pris des plats plus complexes ou longs à préparer! C'est le service avant d'avoir le repas de toute façon qui est complètement désorganisé. Une fois, ça peut arriver, 2 de suite, il y a vraiment un problème avec la logistique de service. Oui les burgers étaient bons. Mais pour 1h30 d'attente et autant de frustration.. Même mon ami qui m'avait recommandé l'endroit a aussi été marqué par le manque de service et surtout la désorganisation de celui-ci. Les serveurs ont été super gentils, rien à dire là-dessus! Mais apprenez svp à bien observer qui est arrivé avant qui.. à ma première visite, ça faisait 5-10 minutes que nous étions assis à attendre que quelqu'un vienne nous voir (on nous avait dit de choisir notre table, de loin), mais la serveuse s'est presque garochée pour apporter des menus à d'autres gens qui étaient sur place depuis 10 secondes et encore debouts.. j'ai presque cru que c'était une joke, clairement pas normal. 🤷‍♀️ J'imagine que comme partout ailleurs, il y a un manque de personnel, et je comprends que ça complexifie le travail. Mais je ne trouve pas que ça justifie cette incohérence dans le service. P.S. à la première visite, quand on a fini par commander, on nous a avisés qu'il y aurait de l'attente. C'est correct, ça arrive! Mais plusieurs tables de gens arrivés après nous avaient déjà commandé.. ils ont eu le temps de quitter bien avant qu'on reçoive nos plats. Il est là le problème. Voilà. J'ai de la difficulté avec les gens qui passent devant les autres dans une file d'attente, alors je comprends encore moins quand ce sont les serveurs qui agissent de cette façon. J'imagine que c'est involontaire, mais ça donne une impression de manque de respect, ce qui donne une mauvaise première impression, et encore plus quand ça se répète à chaque...