Giorgio Ristorante — Restaurant in Rosemère

We went to the one in Rosemère on a Saturday around 2:30pm. There were 2 tables that had finished eating and left by the time we ordered. After about an hour wait, the waitress came back to inform me that they did not have the dish I ordered (boeuf braisé) and brought no menu with her. I asked her to bring the menu and chose the Fiesta shrimp pasta. About another 15 minutes later, the food arrived and it was okay. Before we left my 3year old son spilled his orange juice all over the table and the waitress brought some tissue papers and went to bring more but never came back until we asked for the check and seemed to have forgotten that we needed more tissue papers. When I came back home I threw up and we found a fly in the pasta leftover of my son!! Never back again! Also note that there was no discount at all for the long wait and we were the only customers at the restaurant at that time so not sure why it took...

Very bad experience….

I have allergies which are quite severe (anaphylaxis).

First of all, no menu is available for allergies.

Before ordering my appetizer, I asked the waitress if my allergens were present. She assured me that none of them were present without verifying first. I received my appetizer and it was quite obvious that I was indeed allergic. I asked her to confirm to make sure I wouldn't be dying. The manager went to check and turned out they didn’t know the ingredients but it was more than probable that there was indeed one of my allergen.

Moreover, for the main course the manager told me he would check for my allergies to make sure I could eat it. He never came back to confirm nor inconfirm. I had to ask to 3 different people to have an answer!!!

Lastly there was no toilet Paper in NONE of the bathroom.

Is it necessary to say that I...

My experience at this restaurant was really really bad for multiple reasons.

Taste wise, the food has a bland taste and not very flavorful. Compared to many other Italian restaurants in the Montreal area, I would actually not consider this one to be Italian at all.

We got Chicken Parmigiana, which is not supposed to have beef (according to the menu description). However, when we got it, we felt that there's beef on the spaghetti sauce. We asked the waitress about it and she assured us there's no beef. We were surprised to find out that on the bill it clearly mentions that the spaghetti has "viande" meat in it...

Also, the waitress did not speak or understand any English at all and she didn't even try to help. Service was quick but...