Boulangerie Auger (1991) Inc — Restaurant in Saint-Jérôme

I am a owner of small corner store and I was informed three month ago this Company have to stop to supply bread to my store because our sales will not support their delivery. I totally understand this decision and I just ask to take out the last time no selling item and give me the return credit. I sent email many time and called many time. This Company just don't give me any answer of my return credit for three month. Yes the return credit is only about $18, but we should follow all the rule. I don't get any answer by my asking, I don't know why they don't give me the credit. I don't know why they don't care about their REPUTATION. I...

I buy the Excellencio Italian Style Loaf for 2 reasons. First it is made with olive oil instead of canola or other veg oils. I have an allergy to canola, so I was happy to find this bread. Secondly, the price at Costco is $4.99 for 2 loaves. You can't beat that. I have a couple of complaints though. The bread seems to be getting darker and darker (cooked too long) which also dries it out more. The second compliant is that there seems to be big air holes inside of each Loaf. I wish they could fix these problems. I did leave a message on their customer service line. No...

We have eaten Auger pain menage whole wheat since it first appeared at Wal-mart many years ago. Now they've changed the weight of the loaf, and given it thicker slices, so we're getting less bread for the same amount of money. Also they changed the wrapper so it took several days to find it. VERY DISAPPOINTED that someone decided to ruin the very best bread I've ever had in my 63 years, and all to put a few more dollars into their pocket. We are currently trying out other breads like Pom, Gailuron, etc. I suggest others do the same to show our...