Pizzéria NO.900 - St-Lambert — Restaurant in Saint-Lambert

Positive note : The terasse feature was interesting. The table was clean.

Our experience : We went there when 3 tables were busy and 3 staff members were on site. It was long before our order arrived, the waitress refilled only half the glass of water despite us saying we walked kilometres. The waitress wasn't mean at all but rather "disinterested".

We mentioned we'll split 2 different pizza to share and she the waitress was on board and understanding. However what we received in the end was not cut well nor did they arranged it for us. More annoyingly, the stuffing on the pizza was uneven so it was disappointing to share equally (see picture, one has meat and the other cheese). We ate outside and it wasn't hot as a start so with time to negotiate the replating, we basically ate cold.

The waitress made minimal check up and charged us a 9$ dessert we did not ordered or received. We noticed only when it was too late. I called to get reimbursed. They told me that it will be done and to give it a week. Or wrost case call again in a week. It's been 3 weeks and that enough dissatisfaction. I feel I gave it an honest try and a reasonable amount of time. My profile is public and I give 4 and 5 stars most of the time. It's a bad timing of circumstances, but our experience has seal it as a "won't come back to any No 900".

I'm sure it's not always like that many elements at the same time but I was expecting a bit more of a pleasant experience for a 4.4 stars...

I’ve always loved this place for its authentic Italian flavors and traditional dishes, so it’s been a regular spot for us. However, my last visit was surprisingly disappointing. The portion sizes have noticeably decreased. Their famous Polpettas, which used to come as a set of three, were literally halved—serving 1.5 meatballs instead of three. While the flavors were still excellent, this change felt like a blatant attempt to cut costs at the expense of the customer experience. It’s disheartening to see such a beloved place prioritize profit over the quality and value they...

C’était ma première visite à la pizzeria No900 de Saint-Lambert. Je connais bien cette chaîne, mais malheureusement, cette succursale ne lui rend clairement pas justice.

Dès notre arrivée, nous avons constaté que l’air climatisé ne fonctionnait pas, malgré une journée particulièrement chaude et humide. Ce détail aurait pu être mineur, mais il s’est ajouté à une série d’incidents regrettables.

La serveuse a oublié d’apporter le verre de vin que nous avions commandé. Alors que tous les autres à la table avaient déjà reçu leurs boissons depuis au moins dix minutes, nous avons dû lui faire signe pour lui rappeler. Elle semblait distraite, occupée à d’autres tâches, mais nous avons choisi de lui accorder le bénéfice du doute.

Après avoir pris notre commande de pizzas, d’autres clients sont arrivés, ont reçu leurs plats, mangé, et quitté… pendant que nous attendions toujours. La serveuse est finalement revenue nous voir pour nous annoncer qu’elle avait complètement oublié d’envoyer notre commande en cuisine. Elle s’est excusée et nous a dit qu’un rabais serait appliqué pour compenser la situation.

Lorsque la nourriture est enfin arrivée, elle ne nous a pas déçus. Très délicieux comme on le connait (on a déjà été plusieurs fois à Québec).

Mais au moment de payer, le rabais promis ne figurait pas sur la facture. Il faisait tellement chaud à l’intérieur (on était en sueur sans blague), et après avoir attendu inutilement pendant 30 à 45 minutes de plus, nous avons simplement réglé la facture pour quitter le plus tôt possible.

Cette expérience nous a laissé un goût assez amer et on n'a pas envie...