Ricky's All Day Grill - Saskatoon — Restaurant in Saskatoon

We like to go here a few times a year. Food is usually really good. Today the food flavor was great......but it all came out cold. It wasn't busy. I came with all my kids as being a holiday it's a good chance for us to get together since all my adult kids and I are usually working.

We were seated, got dinner menus and water. We asked for coffee, but were either ignored, or waitress just didn't hear.

After a very long time waitress came back and we got breakfast menus, since that was our original goal.

I ordered the appy hour shrimp and they were perfect!!! The 4 homemade chicken finger appy was also perfect!

Unfortunately it took a very long time for our food to come out. 2 plates at a time(5 of us)

My eggs Benny was ice cold. I also asked for the hash browns to be extra cooked and they were white... My son and daughter both got cold waffles, the butter on top just sat there. My daughter never complains, ever, but today she did.

My other daughter's poutine was hot, but I assume only from the gravy added.

I ate what I could of my meal, but cold eggs Benny is very unappetizing and the rest sat. I took it home to my dog.

I expressed my absolute disappointment to the waitress when she returned eventually. She apologized and offered to have it changed (I don't remember if heated up or new plate) either way, I'm not waiting longer, I'm not sending food back as I don't trust kitchens that have messed up. Later the waitress offered me a dessert, I barely had a lunch, and am now turned off, so my appetite was gone.

Meals at Rickis now are $20 each. Our bill was $120 for 5 of us. I'm happy to pay for a good meal. I paid but was very unhappy.

We ate, we laughed, and we spent time together. Just wish the food was what we expect from this restaurant. Not sure we will return. We live 5 minutes away, but we now think it's time to explore...

Upon arriving I waited at the front for a few minutes. Nobody around and then spotted through the kitchen by a server that came out to me finally greet me. He actually didn't really greet me. He just stood there until I said just for one please. There was one other table there that seemed to be at the tail end of their visit. After I ordered the food took a little longer than I expected, especially being the only table in there and when the food came out, I ordered to Benedict, the hash browns were a little bit cold. Slightly warm in the middle. The English muffins didn't really seem toasted as specified on the menu and the avocado that was spread on it look like it was at least a day old and starting to brown. The eggs were the warmest thing on the plate. But that being said, I asked for them to be cooked medium and they were still very soft. It looked like a manager was making her rounds as well. It seemed as if maybe she took that first table as she was checking up on them but never came by to me at all. I did not get a spot check from my server to even let them know that my food really wasn't that warm at all. I was just asked after I ate if there was anything else.

On top of all that I feel the prices of have gone up way too much compared to the value...

Waitress and food were fantastic as usual. She saw us coming from the parking lot and had already prepped a table for us and our 1 year old in our usual spot.

Towards the end of our meal, someone who I assume was likely a manager passive aggressively states 'wow what a mess for mom and dad to clean up'. Granted, our son who has been on earth for just over a year doesn't have the greatest table etiquette (clearly very behind in his development, we're working on it)...

She then comes back whilst our son is still eating with a bowl and two small napkins and asks us to wipe the floor so no one slips. Honestly, if someone slipped on food that close to our table then they were clearly planning to walk right through us and our son. So I'm pretty sure the food on the ground would have been considered self defense more than a hazard.

I get health and safety etc. but anyone walking that close to our table is way too close, even for pre covid standards.

Our nice waitress then comes back and tells us not to worry about it. We obviously don't want her to get into any trouble so we ask for a broom and spend the last few minutes of our meal cleaning the floor.

Long story short, I think I'm now employed there as a cleaner?

What a...