Went in with my son yesterday to buy him his first better quality RC. The selection was okay but not that impressive and the staff were mostly dismissive. I felt like we were inconveniencing them in some way. Instead of answering our questions about a hobby grade beginners model they made jokes about low end starter kits in the $1000 price range. While I know that it's easy to spend a grand or more on some of these units (Some of the construction RC Equipment we've messed with is well over $5000 per machine) I also know that you can get into a pretty decent customizable beginners setup for around $200. I did learn that they're sold out on several units so the inventory was lower than normal. Fair enough I will give them that one. I expected the customer service to be much better after the reviews I read about how friendly the staff were, and especially when you're introducing a young person into the...
Read moreThese people were super friendly and helpful with me and my son. I bought him a TRAXXAS 2WD RC and brought it home charged the battery and away he went in training mode, drained the battery and uh oh, it would not charge again! with some trouble shooting they helped us out a few different ways and ended up being a faulty charger from factory (just our luck as i can't make it there during the week due to work) so he had a $400 paper weight until i could get back there to remedy this issue, no issues at all and every staff member involved was knowledgeable or helpful in some way. As an old enthusiast and now my son getting into it these people are the best option you can make to get started, and of course to keep going and adding to your hobbies. Thank you so much from my son and I for all you did to ensure...
Read moreWarren, Sonny, and staff have one of the most complete and comprehensive Hobby shops (dare I say, in Canada) I've visited. It is literally from A to Z in the hobby field. Models to RC everything, die casts to railroad and everything, I mean everything, in between.
The beauty of Warren's shop is because he has been in business for decades, his passion for the hobby us unrivaled, and his ability to secure estate collections will make you shake your head in wonder!
It is absolutely worth your time to stop and be prepared to spend a few hours going over everything as it is clean and...
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