If I could give this place 0 stars I would. I went for lunch with my father, thinking it would be nice to try a new place we haven't been before. When we sat down, the waitress gave us each a glass of water, and took our drink orders. It was literally just two beer. The easiest thing in the world, yet, it took the waitress 15 solid minutes to bring us our beers. Keep in mind, IT WAS NOT BUSY at all. there were maybe 3 other tables in there, and one guy at the bar, and one of the tables was getting ready to leave as we were coming in. Whatever, she gave us our beer, and took our food orders. We both ordered the exact same thing. Burger, fries, and side of gravy. 40 minutes go by and we finally get our food. Great. Except, she didn't give us any cutlery, didn't give us any napkins, salt, pepper, or ketchup. We had to ask for these things. You would think it would be common sense to ask if we needed these things. Then, we notice the burgers she brought us are NOT the burgers we ordered. We let her know, and she sort of just laughs it off and says "I'll go check what happened" Well obviously, you somehow got our orders wrong. I don't know how that happens considering you were writing it down AS we were telling you what we want. Anyways, she walks away. Doesn't even say sorry for messing up, still hasn't brought us the ketchup or stuff we asked for, and despite clearly being done our beers, doesn't even ask if we want another one. We had to flag her down, and get more beer from her. Another 20 minutes go by, and we still have not received our beers. It's been up to 20 minutes now waiting for her to bring us the food we actually ordered, and our beers. My dad says "screw this I am done" and goes to the bar to pay for our beer so we can leave. Our server is standing their, only NOW pouring our beers. He says to her not to bother because we are leaving and he has to get back to work. Again, not a single "sorry" comes out of her mouth. Honestly she seemed like she was a bit out of it. And by that I mean, possibly drunk, or high. She's just nervously laughing, but doesn't seem to be all there. Whatever, we left. I had a friend apply at Rockin Rodz for a job. She said the servers were more busy getting drunk and taking shots rather than giving her proper training. SOOOOO that answers my question about this server possibly being under the influence. It was completely insane the way she was running around. I can't imagine how sh*t the service is when they're busy if this is how it's run when there's like 4-5 people there. Jesus Christ. I am NEVER going there again. It was a waste of time and money. We would have been better off going to McDonalds for lunch. I am sure the food is good, but I wouldn't know, considering I never...
Read moreShort story: I would recommend you DO NOT dine here (I would give 0 stars if I could)
Full story: Went to rock n rodz for dinner tonight. When we walked in, there was one or two other tables, and one more came in after we were seated. We had a table of six and when the server guided us to where tables could be moved together to seat six, except we had to do it ourselves? It was slow service from the start however the waitress said she was new. We got our drinks after 5-10 minutes, and then our orders were taken. We waited over an hour for our food and the table seated after us got their food 20 minutes before us. Within the over hour wait the server did not come back to ask us if we wanted drink refills and when she came to apologize for the wait and said the food would be out shortly, it was still a 20 minute wait after she came by and apologized. Finally, the first two plates were brought out it was followed by a 5 minute wait for the next two, and then another 5 minute wait for the last two and within one of the 5 minute periods between plates coming out other tables food was delivered. These delays did not make sense since the food was obviously not coming out of the kitchen fresh. And we were only asked about drink refills after the food showed up. Most of the food was deep fried so the wait made no sense. As well anything that was supposed to be hot was like warm, and anything that was supposed to be cold (salad) was warm (bleh). I don’t understand what the wait was about since the food was obviously under the warmer for a considerable amount of time. The dry ribs were so dry they were not even edible and I only ate the warm salad out of sheer hunger. The chicken club had wet, soggy bread, and there are no words to describe how poor the beef dip was. We did get a 25% discount on our bills however that was the least they could do considering. I’m not trying to blame this in the server as it’s clear management needs to take greater initiative in making sure staff is properly trained on how to serve and give quality customer service, as well as keep the kitchen on closer reigns to avoid disastrous experiences...
Read moreI had recently went in after having an absolute terrible day, my pet frog died (rip bully) he was a bullfrog. I got a written warning at work for being late, I don’t know why I was written up on this day because I’m always late. I ran out of gas so I had to ask complete strangers help me push my car to the corner gas station, and of course, just as we rolled my car to the station, the check engine light turned on. Then I remembered my friend told me about this quaint little pub just around the corner from the Domo gas station. I sat at the bar because I was alone, and didn’t want to take up to much space. I sat there in silence for about a half hour, even though I was greeted exceptionally fast by the workers, especially the bartender, and debated on what I really needed in that moment. And then it hit me like a ton of bricks, I wanted a fun drink that I once had when I was down in Cabo, It was called sex on the beach. The reason I needed this specific drink was because it was going to take me back to a time when life was easy and the only worry I had in the world was where I was going to lay my head that night. When I asked the bartender, if she had sex on the beach, she replied with a “no”. And just when I thought my night couldn’t get any worse, it did just a little bit more. When she saw my facial expression, after not being able to make what I asked for, she suggested another drink that would be even better. It was the very first time I have ever tried, Blue Hawaiian and I was far from disappointed. Although I wasn’t able to get a sex on the beach which would take me back to Cabo when I met my amazing husband name Shawn. I will say the exceptional service and quick thinking of the bartender trying to cheer me up really made my day. I want to say thank you Tiara For making sure I was OK and suggesting my new favourite drink, blue Hawaiian. Because of her, I continue to return to...
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