Ordered some delivery because my mom was in the hospital, had some complaints about the quality of food& was told by two women working there that it was my fault for ordering delivery...

I ordered the fried ravioli, which I couldn't even chew through and the seafood pomodoro with Alfredo but the Alfredo didn't stick to the pasta at all so it was plain. I was told both these things are "normal with delivery". If that's the case, why is there no quality control? Why are they offered through delivery at all? Further, the woman wearing the green sweater SMIRKED at me as she told me it was my fault for ordering the ravioli as delivery (but I've eaten old, cold fried ravs from Noel's and I could still BITE them, unlike the ones from this order- couldn't chew them at all). I've also been eating& making Alfredo for 2 decades, my parents met in an Italian kitchen, my blood is practically Alfredo & never have I heard of Alfredo not sticking to pasta- separating, sure- but not sticking?? Weird.

The chicken in my other two orders was also dry, there were unpitted olives in the pasta (who does that?!??)& one of my muscles was unopened.

The two pasta sauces tasted delightful & I would've given a good review if I didn't receive attitude for complaining about food I couldn't even eat because I love Fratelli's and have ordered from here for years before I moved away.

And the only reason this isn't getting one star is because the manager handled my complaint properly and refunded my money with an apology.

It was an 100$ order, but apparently expecting 100$ quality is too much to ask for. Don't get delivery if you want good food, because, according to the wait staff, the food sucks as delivery.