La Coast — Restaurant in Shediac

Absolutely no service had to walk out. Manager was very rude when we gave poor review on Facebook. He obviously is very ignorant and doesn't understand the service industry.

Had to walk out tonight. Staff were terrible, we sat waiting for service and the staff didn't seem able to multitasking Dan

"How can you rate us with out trying our food ?? Do you even understand what is restaurant business ?"

We walked out for very very poor service. We would have loved to try your food but your staff were not on top of things we don't wait 5 - 10 minutes for service. We were barely acknowledged. Furthermore I do not care for your comment. How dare you comment. That was our experience. We walked out front and walked by the water twice that pointed us to our seats. Still no acknowledgement. Very very disappointed. First impression of new Brunswick is poor! Dan

Geoffrey de Nert come to Calgary and I'll show you service! Your head would spin out there! Dan

"Congratulation for the comment on TripAdvisor I do absolutely don't understand why people have to be that mean but that ok ! I believe in karma"

This is the response given by the so called manager Geoffrey DE Nert

Wow you have a horrible attitude towards your customers or those of us you neglected to serve. You are an extremely rude manager. You don't want bad reviews don't offer bad service. If you want good reviews offer good service. We can not lower our standards any lower! As for karma your getting what you really deserve. . . I'll go update the other...

Service was terrible! Food took over 40 minutes with no one coming out to apologize for the wait or explain what the hold up was. Once the food came, one of the meals was incorrect with no apology, and two meals were missing. After another 10 minutes we had to ask where the two missing meals were and only then did they inform us that the kitchen forgot to make them and had just started them. Once the final two meals came out there was no sincere apology and no one came back to check on us. Long after we were done our meals and had stacked all our plates, we had to go find someone to get us our bills. Everyone was short, unpleasant and didn’t seem to care at all. We explained how disappointed we were with the service, especially with how long the two missing meals took and asked if anything could be done on our bill about it and all we were met with was.. “well you ate it so we have to charge you”. I asked if they could speak with the manager and knowing we were English (I can understand French) they spoke in front of us in French reiterating that we had ate the food and didn’t feel we should get a discount. They said they were busy but there was no one inside and only 7 tables on the patio including us with multiple people working. We understand that mistakes happen but there was no communication or apologies and the way our complaint was handled just confirmed that they don’t care about providing good service. Food was...

This was not our 1st choice since one of our group hadn't been impressed on their 1st visit but that's where we ended up (long story) Anyway, Patio was pretty busy so we sat inside. A friend didn't think it had much atmosphere but I didn't care, I just wanted to eat. We ordered drinks (my bloody Ceasar needed more worcestershire) Meals were lobster rolls, lobster stuffed mushroom caps au gratin and regular poutine. I had the poutine, only because I felt the menu was overpriced but didn't end up paying in the end so I should've gotten the lobster roll at $26 hahaha. I tried one of my friend's mushroom caps. It was ok but I wouldn't order them again. Poutine fries were very dark, maybe they hadn't changed their oil in a while or that's just how they intended on serving them but too dark for my liking (Tasted like original Covered Bridge Chips, which I don't care for). It could've used a few more cheese curds too but gravy was good. Not sure how much is was since it wasn't on the menu and I didn't pay. Hoping it wasn't more than $10 😬 Lobster rolls didn't look very full. Something I never order b/c I figure I'll be disappointed and not get my money's worth... They're meant to be a fancy bar, I would've been happier at the Lobster Deck down the street where you order at the counter and they call your number. Menu is much bigger and more reasonably priced, although prices are up...