Famoso Pronto - St Albert — Restaurant in St. Albert

We took our visiting in-laws and children out for dinner. We drove from south edmonton to this location to make it easier for them. Boy was that a mistake. This was prob one of the worst locatios ive been to. There were very few people in the restaurant only one lady with her son at a table when we arrived. During our meal 2 girls came on to order to go, and another couple dined in. During the visit another person came for a pick up order. I wouldn't usually leave a review but I slept on it and I'm so dissapointed in our experience still.

The restaurant was clean. We were seated drinks were ordered. My son asked for whiskey the waitress came back saying there was only one kind. We could clearly see other brands in the wall. So my son asked for one of thoes. I don't think your waitress wanted to get a stool to reach them don't know. But there were clearly other drink options.

Food was ordered it was fine but it was mostly bread with light toppings. For example my prawn pizza had 2 small shrimp on it the were sliced in half lengthwise. One was even cut in half. Very cheeply made. Ham and pineaple pizza didn't even have pineaple on each peice. When it came to ordering the kids meal I had to repeeate my self 4 times "ham and pineaple pizza please". While the waitress stared at me in confusion. My husband the took over and she said that's not on the menu. He pointed to it and she says oh I didn't know ow that was in the kids menu. There is like 4 option on the menu she should know them.

The kids meal was not put in the kids meal car box woth my toddler would have loved. (Part of the reason we came to fomoso is for the kids meal service) we did not receive a kids coloring sheet crayons nothing. I thought maybe this location didn't have it and maybe we're saving the kids boxes for ther costumers. Even tho we spent a lot on food drinks and dessert. On the way out I saw a big stack of coloring sheets and crayons as well as paint pallets. Sooo dissapointing it would have helped keep my toddler busy.

Myself and my daughter we not done eating and the waitress was rushing the dessert order. Like wer wer literally still eating food. I'm not sure why she was so impatient. We had to ask for napkins and a fork to eat pasta with. The service was not very good. And the oil on the table was almost empty no cheese or chilli flakes on the table either. I grabbed one from another table. None of them were full either.

It's unfortunate that this was the dinning experience we came pit fir definitely ot what we wanted for our inlaws. We spent a lot and got crappy service. 100% will not dine at this...

An absolutely terrible experience. This place should be shut down for lack of cleanliness and unethical business practices. First when I asked to order the pizzeta with salad they said it was only available before 4pm. It was for my 4 year old daughter so I asked for a kids menu, when I was told I couldn't get the smaller pizza. They told me they didn't have a kids menu. After leaving I checked the website for that specific location. There are no time restrictions I see for ordering a pizzeta and they do in fact have a kids menu. They flat out lied to me to make me spend more. We ordered a pizza and caesar salad. The pizza was pretty good but the caesar salad didn't even have caesar dressing on it. It was just a vinegarette or italian dressing. My daughter still liked it though so I tried to just enjoy it. I asked for a to go box for the rest of the salad. The first one brought had dried food on the lid and red liquid in the bottom of it. I asked for a different one. The second one had water spots on the lid and crusted food bits inside. I asked for another one again. I also asked if they were washing their to go containers and trying to reuse them....I was given no response. A different style container was brought to me and it was fine. Then came the bill. Instead of bringing me a bill a debit machine was dropped off at the table as the server walked by. When he came back I said I would like to see my actual bill before paying. I was told the machines were down and I couldn't get a bill. I said I'm not comfortable not knowing what I paid for, especially when this wasn't a great experience. I asked for a manager. He told me there was no manager there. Then he offered to take me to the front counter to show me the bill on their computer screen. Totally acceptable.... until I saw the total. It was lower than what he had entered on the debit machine by about $5. I asked why this was. He says he took my daughters drink off the bill. Still skeptical on that but possible I suppose.... as a side note my daughter also got a different flavor of gelato than what we ordered. No biggie since she still liked it though. Very disappointing experience from a restaurant that I used to love ordering from. I actually didn't even eat my leftovers even though we only had 2 slices of pizza while there. I thought about the to go containers which made me question the restaurants cleanliness in general and I was too grossed...

Walked in thinking it was Famoso. Walked out wondering how they’re allowed to have that name…Famoso used to be my favourite restaurant. Hadn’t been in a while and was in St. Albert so thought I’d go there for an early dinner on Friday. Arrived at 3:45 and there was no one in the restaurant or on the patio. In hindsight, I should have walked out. I thought it was just a weird time of day and that’s why no one was there. Then it all started to make sense. There were storage boxes just laying out, staff were sitting around a table as we entered. They all promptly got up when we arrived and came to serve right away. Our chairs were dirty (seemed there were crumbs on every one of them at the high top long table) and the server saw me wiping them and didn’t even say anything. We ordered and my cousin took my recommendation on their Caesar salad….Well needless to say l, a bowl of romaine with a tiny bit of parm showed up (dressing was requested to be on the side). The Caesar salad used to have their “signature Caesar dressing” and used to be phenomenal. This was a store bought one (think Kraft Caesar) that showed up. The food came out promptly (which it should have because there were 6 workers and we were the only customer) and we were asked if we wanted parm, chilli flakes and salt and pepper. Yes please! The salt wouldn’t come out of the grinder so I asked for another one and she said they were out of salt….The pepper also wouldn’t come out, so she took it away and fixed it and then brought it back. I was able to get a little bit out then. The pizza ended up being very delicious but the toppings were used sparingly. We sat for a bit waiting for the server to clear our dishes…she never did. She FINALLY came over after ending her conversation with her co-worker and we asked for the bill. She asked if we wanted it together or separate and I said together to make things easier. We would split it down the middle when the machine came. Well, it was very telling that she didn’t appreciate this. She huffed and said that she can’t do that and walked away and came back with a very annoyed attitude. I would highly recommend going somewhere else like Buco. This place won’t be around for long as I’m not the only one who had this experience according to the other reviews I’m seeing…they got 2 stars instead of 1 because the...