KFC — Restaurant in St. Albert

Worst KFC ever!!!!! Wasted my entire break from work sitting in the drive thru for a $20 order that I ended up not even getting because I wouldn't have time since it took over 15 minutes just to be told sorry for the wait... yeah sorry is right cause I refused the order and went back to work. Lesson learned don't get KFC unless you got a lot of time to waste waiting for no reason cause I was like 1 of 2 people and the only 1 in the drive thru. This was the difference between eating dinner or going hungry for the rest of the night... So thank you KFC for wasting my time, gas, and sending me back to work with no dinner for the night!!!! WOW its sad that you are paying and receiving this sub par service... heck they didn't even serve me so I guess I should say complete lack of any...

Wow. What is it with KFCs and their seemingly inevitable steep drop in quality in the time between their store opening and regular operations?

I originally gave five stars when they first opened because they were actually putting effort into the quality of their food. The second last time I went they didn't have original so I decided to get extra crispy, which was so dry and old I ended up getting sick, but I gave them a more chance.

I got a three-piece this evening and every piece was literally soaked in grease - a far cry from the crispy perfectly cooked chicken when they first opened the store.

What a shame. Well, they can't rely on their early five-star reviews for very long with quality like this. At least I got a glimpse of how...

We Ordered on line on July at approx 7:45PM I  went to pick up the order and the server said they never had the order and asked for proof of the order.... I  went back home printed off proof of the order, go back to restaurant then she said oh ya we have it here. Seriously .... Furthermore we had ordered a 12 piece bucket get home to find 11 Pieces in the bucket. Called restaurant get hung up on, called back server was useless at rectifying the situation asked her to speak to the manager and was hung up on again, NOT ACEPTABLE SERVICE... Unfortunate as Jensen Lakes KFC has the best KFC in the City but the front counter staff are useless...