Big Marco's Italian Restaurant — Restaurant in St. Catharines

Nov 2020; our first time here so we tried a little bit of a few things. We started with the "before 6pm appy special" antipasto. The app specials are available on only certain days, so it's best to check. The antipasto was great for the two of us, with a good selection of meats, cheese, olives, roasted peppers, eggplant, pizza dough buns, etc. The quantity wasn't huge, but the quality was there and at the special price of $8 it was certainly a bargain. Overall, I'd rate it a "B+".

We then had a small pizza; the San Marco with chicken, red peppers, mushrooms, and feta. A great thin-ish crust pizza, plus it came with a small salad. I'd rate it at "A+".

My wife and I then split the Chicken Marsala , and sadly it was the low spot of our meal. The sauce was bland, and the chicken dry. We mentioned that to our waitress who kindly checked with the owner and we were offered compensation, which we happily took as a large piece of cherry cheesecake. While the Marsala rates as a "C-" , the cheesecake was a clear winner at "A+".

The owner came over and personally apologized for the Marsala, and explained they've been forced into using a substitute for Marsala wine because of a supply shortage. The dry chicken was simply an "oops". Even with the disappointing Marsala, I'd rate Big Marco's as a 4-star. We'll definitely be back to sample more of their creations, and after we've been there a few more times I suspect they'll...

About a month ago we ordered a take out of wings and a half and half pizza. I ordered online and requested it be ready at 7:30 for pickup. When it go home we opened the pizza and it was cut crooked and did not look too appetizing and the wings looked like they were cooked a day ahead. The celery and carrots were brown on the ends. My husband called and talked to someone in charge by the name of Tina. She apologized and gave some reason for it not being to our satisfaction and told us to order again within 30 days for a replacement meal. We did the same order again and went to pick it up. I ordered it this time over the telephone as we were to speak to her concerning our complaint but she was not there but the fellow I spoke with knew about the issue. When we got it home it looking wonderful and everything was fresh. I thought it tasted very good as did my husband. It seemed to have more cheese and toppings as normal. I hope though this is how every order should be. Thank you for doing what you did and we are completely satisfied and will try you again at a later date. I hope this was...

I read a very positive Facebook review, so we were excited to try Big Marco's. We ordered the shrimp appetizer, which was good. The chicken parmigiana - asked for rose sauce on the pasta, but it looked more like a tomato, and unfortunately had very little taste. We ordered the Enzo pasta, with chicken added, which brought the price to $30.00. Again, supposed to be rose, but much redder sauce and bland. We also ordered the quattro pizza, as we hadn't had one since a trip to Italy. Disappointed that instead of the traditional way of putting each of the ingredients on one quarter of the pizza, all ingredients were put all over the pizza. I hate black olives and was going to skip that quarter, but since there were about three hundred of them all over, I ended up throwing the pizza away. Lastly, we were given a bag of bread, but no butter or oil/balsamic. No parm for any of the pasta dishes either. Total order...