Mansion House — Restaurant in St. Catharines

Mansion is typically where my friends and I go for a night out. Music is good 3/4 times. We’ve never felt unsafe or creeped out. Mostly younger adults and teens around my age range. Drinks are pricey but most places nowadays are. Overall, one of our favourite places so far!

The only odd experience I had was one night where I stepped away from my friends and went to the washroom. I felt a bit nauseous and needed to step away from the crowd, but this is due to my autoimmune celiac disease, not excessive drinking. Nobody else was in the washroom other than the attendant and I, so me taking up a stall did not pose an issue. Around the 10 minute mark, my friends came upstairs and said that security told them if I wasn’t out in 5 minutes I was getting kicked out. I can understand how that conclusion can be drawn oftentimes in this environment. However, they couldn’t have came and talked to me to read the situation before posing consequences? I will still continue to come here, as I haven’t necessarily had a bad experience, more so a disappointing one. My suggestion for Mansion security is simply be a little bit more human and try to not jump to...

MANSION HOUSE Friday, October 31st, between approx. 11:22–11:44 PM

I was alone near the staircase leading to the rooftop.

A male security guard approached aggressively, saying, “You have to go,” and started pushing me toward the metal and cement staircase. I looked for my friends and told him I wouldn’t be leaving alone, but he kept pushing me backward, repeating the same words.

One of my friends saw and stepped in. He shoved her into me, knocking us both into the wet, muddy ground. I was trying to call for help — he tried to knock my phone away.

Two more guards joined in. Already hurt and disoriented, I was dragged toward the front of the building. My clothes were being pulled and lifted. I couldn’t see my other two friends.

I later received medical attention for bruising on my wrists, neck, back, chest/sternum, and legs.

This was violent, humiliating, and unacceptable. Being pushed into the mud, grabbed, and dragged by multiple men in public, with my clothes pulled, left me feeling exposed, powerless, and degraded.

I did nothing to deserve this. It’s taken everything to speak about it, but silence only protects the...

Used to love this place even talked with the owner a few times, last night security grabbed me and pulled me back claiming I wasn’t gonna pay even though I had the money in my hand and was actively handing it to the lady. After we cleared that up and I paid I said to my friend what is wrong with that guy, he then grabbed me again asking what did I say, twice this guy assaulted me for literally no reasons, and while walking away one of the other security said, ‘he was going to pay’ not sure what that was about but this dude is bad for business. Edit: instead of being accountable y'all are making up stories, never once noticed the owners earlobes and two the owner wasn’t there at the time of this interactions and I literally took back my money and said I didn’t want to go in you guys didn’t kick me out....