Twice The Deal Pizza — Restaurant in St. Catharines

This was our first time ordering from here. First we tried to order online but it kept having errors. Then I called to place my order. I guess there was a better deal than online showed but rather than say that he took my order and started asking me about garlic bread choices. When I said I didn't order garlic bread he cut me off mid sentence and rudely said "I picked a better deal." We were told 20 minutes which turned into 40. At the store the kid (preteen maybe early teen) with his mask under his nose asked my number then left me standing there. A few minutes later he called "next" and I was left confused as I hadn't paid nor was I told my order wasn't ready. After another 5-7 minutes of watch the lady make food, moving her mask between under her chin and under her nose constantly, the order was finally ready. Sadly though, it was not worth the wait. After the chicken wings going through the pizza oven belt 3 times they were still soggy. The garlic bread was burnt so we had to scoop the bread and cheese out of it while leaving the crust and the pizza was made correctly with nothing to complain about (nothing special jumping out either). The deal he moved me to ended up costing me more than my original order all for the addition of garlic bread we could barely eat and didn't even want. It's too bad. We were hoping we'd enjoy the place because it's so close to our new place. Will not be ordering...

Ok so the staff is friendly… but i swear. My friend ordered here and then she calls me and says “look i got us pizza

Order was ready earlier, i received a phone call i was able to pickup my large order, letting me know it was ready. I appreciated that it was together even before the time i ordered it for.

I ordered 3 lg pizzas 3 garlic bread (2 with cheese, 1 plain) and 2 mini cheesecakes

they forgot one of my garlic breads (the one without the cheese) 🚫 which was disappointing but i never bothered to head back to pick it up, bec the restaurant is out of the way from where i live in the city. By the time i went back, explained the situation, had my order reviewed by staff, my warm pizza order i just picked up and brought home would be cold if i went back a second time for garlic bread.

I tried a slice of their pizza before and enjoyed it, that's why i ordered here, i like their pizza.

other than the forgotten no cheese garlic bread, everything was there.

The pizza themselves were well made, and nicely cooked to perfection. Great flavours of the sauce, nice quality...