Harry's Charcoal Broiled — Restaurant in St. Thomas

WORST SERVICE AND FOOD EVER. The bad phone ordering and manners should have been my first red flag. Then upon delivery the food was cold not even room temp. We live mins from the restaurant. Order was wrong, not a surprise with the way my order was taken. Then when you call back you get attitude. Told the problem is you and not their bad business. Can't afford to keep their burger add on in stock. They don't tell you about this suppose to be able read their minds and find out when you get the order. The burger was cold, dry and tasted like cardboard. The gravy was like hard cold glue and the fries were mostly tiny burnt pieces like you get when it's the last of the batch. All 3 special orders where like this. We spent $58 plus a tip. The delivery person was the only decent employee we spoke to. We have been going to this restaurant since we moved to St.Thomas for 10 years. We are disgusted in the service and respect we got as long term customers. As much as people put down box stores like burger king down. I have never gotten service and food this disgusting. With them it's always been fast, hot and good tasting. Just think helping the local venders are important but with service like this it's a wonder you are still in business. You may have gotten great service from him so far. But buyer beware when it goes wrong because it's your...

Why did the chicken cross the road? Because they forgot to cook it properly. I came here for years until they hired a few new staff members. The latest one is so useless, for once in my life I can't even spawn any humour. Its not even a joke; it's remarkably insignificant in terms of restaurants in St. Thomas now. You have to tell the newer employees 4 times what your instructions are, and they still get it wrong half the time. This restaurant has sunk so far, James Cameron is making a documentary about it. Just look at their Facebook threads. People are taking pictures of their gyro in the garbage can, people's vomit in the toilet... maker-to-maker you could say, as all the places they end up is where they seem to have originally sourced the ingredients. I have never seen a great eatery drop so quickly, in less than a year. When you visit during low hours, nobody is there. My friend and I had the entire place to ourselves for a bloody hour. I think the issue is that this place isn't evolving with the times, and hiring those who are young and inexperienced. This is truly a sad thing to see, since St. Thomas is getting new, more modern venues almost monthly. If they don't retrain their leadership style, I fear they will go the way of...

Charcoal Broiled! Not sure if they are actually cooking on charcoal, looked like gas flame grill, but man oh man that was a yummy bacon cheese burger. I wanted the fries but my kid wanted her onion rings and they were quite good, from the look of it, I shoulda splurged on the diet and got them fries. The place feels kinda basic, which is what you need for a burger joint. We literally drove by 40 cars jockeying for drive-thru dominance in the Mickeys a couple doors down and I spotted this non-discript spot. Its not clear how they do it, but you order to the right, pay, they cook it up and the lady who took our payment told us to sit down and they would bring it to us or call. We were out of eye site and noticed a few people standing around the grill also waiting. It took about 5 min and our order was called out, come back to the grill area and they have steel bowls of condiments, pickles, tomatoes, onions, and sauces. My girl wanted lettuce, which is weird, since she never does, but it might be a thought. Our chocolate shakes, only 4 bucks for the size of a medium at Mickeys, was so thick and delish. The burger bun is a fresh deli bun that is toasted on the inside like my grandma used to do, and the meat was really tasty. Good...