Jungle Jim's — Restaurant in Stellarton

Can a place be less than one star? I didn't think so, until I found this joint.

My wife and I each ordered a mid-rare strip steak, only to have it arrive 30 minutes later - very well done. My wife described here's as shoe leather. We informed our server - Andrea - that they were very well done. She seemed confused - maybe she forgot we had ordered, as she wrote nothing down during the order process. We asked for new steaks, of course, and proceeded to wait 45 minutes.

When I got up to ask where our meals were - she had no clue what we were talking about. Apparently, at Jungle Jim's, when they screw up your food order - that's it - no second chance to make it right. Don't most restaurants re-fire a messed up meal? Maybe the guy who knows how to cook steaks was off that night.

Terrible service, terrible food, and terrible management all around. I ate better food when it was the Bluenose tavern!

/edit: I left the building to find my wife reduced to tears over how we were treated/ignored during this visit. So if I acted grumpy at the end of my visit , there's the reason. We were never offered replacement meals - the server asked if we wanted to finsih our veg before she took our plates - I told her no - just re-fired meals - and I left it at that. No one came to see if we wanted any more food - or even another drink. We were walked past for 45 minutes before I finally got up to inquire where out food was, only to be told there was...

The review board is not for restaurant staff to post 5* reviews instead of directly replying to someone (which is in direct violation of Google review policy, as staff are boosting the rating).

You call a 80min wait to receive the wrong order and then no service "no big deal" and just a mistake.... And that with 20 more minutes it would have been fixed... Then you go online and blame the customer, saying it is because they are a bad customer... So did the staff intentionally mess up the 'simple' order or did the servers make the customers sit around for 80 min to get back at them? Otherwise how exactly is the customer responsible for the staff making the food wrong and taking forever. Discriminating against customers simply based on how you perceive their attitude is childish.

If you have worked there for 6 years with that attitude towards the customers and their dining experience then it says a lot about the management.

Also you refer to jungle Jim's as a family friendly restaurant... Are you also classifying hooters as family friendly then? Try putting on some pants and getting family friendly uniforms.

ACTUAL REVIEW: Jungle Jim's is below fast food quality at restaurant prices.... With extremely hit or...

Update again: TLDR paragraphs below. Torilyn and Jody KILLED it. Jody is an old friend and made us feel right at home and Tori handled a hyper table of 7 as well as her others in a way I was never looking for her. She just appreed whenI think she thought I was about to look for her. Food typical. Amazing. Atmosphere typical. Happy and fun. Thank you management for keeping the Braille menus. We'll be back soon!

Update: took the family here for Thursday night party night and was NOT disappointed!! All the food was on point the ribs were incredible kids had a blast. But what brought it all together was Allison. She was exceptional in her post to our table. She was hilarious, alert and forgiving when I made a mistake paying the bill. Definitely ask for Allison if you want your night to go off without a hitch. Thank you!

Classic spot for a fun meal. My daughters and I have been going here for years. Never, have I been anything less than very impressed. Shanice is without a doubt the most capable server I have seen in a long time. Looking for a causal fun place with wicked food?. This...