I’ve been a regular this subway since 2019, figured it’s time to leave my review. I go 3-5 times a month.
Since 2019 I have only ever received one incorrect order. One. That’s amazing in my books, mistakes happen.
They had the toaster out of order 3 times and one of those times was over 1 month of wait for repair. Not their fault.
Most of the time the sandwich artists are students or fresh graduates and I’ve never seen one last a year, likely cause of school and what not. Every single one has been very polite but sometimes they can be slow, makes sense if they are new so I won’t fault them. Every time I visit the new artists get faster and faster. A+
The manager lady is an absolute angel. Nothing but praises to her and the hard work she does working with students day to day.
Over all this is my favorite subway, I’ve lived in other towns and have gone to other subways for multiple years but this one is the best. Clearly the manager likes her job and does well to care for the employees and of course the food is always great.
Addition: there was once a public complaint of the subway closing early. (As well as other stonewall stores) the stonewall public complained about people “not wanting to work anymore, those darn millennials etc.” They did close early a few times due to lack of staff. I will not fault them. When subway heavily relies on student and young adult workers, the school year and being in a small town will heavily effect work hours.
I love...
   Read moreWhere do I start...this Subway and the Stony Mountain location I do not recommend going to unless you don't have another option. All the other poor reviews are spot on and the 5 star ones must be lying, be written by an employee's friend or just happened to have a good experience which is hard to believe. I go to these subways at least once a week if not more and just about every time now is a dreadful experience. In addition, I am celiac so Subway offering gluten free bread was a life changer for me as it's hard to find a place to stop and get some quick food. However that is if they have any GF bread in stock. Ive had to instruct their employees, just about every time, on how to prepare our food and enter it into the till and i have never worked for subway(except when jade is working, she was awesome but unfortunately no longer works there). Both locations are owned by the same guy and it is now obvious as they are both run to the same poor standards. It must just be a side thing for him as he obviously doesnt care enough to make a change. Me and my wife are now boycotting these locations at all costs, until something changes and I'm not holding my breath on that. I wish there was a way to give this review no stars as it doesn't even...
   Read moreThis one in stonewall is apparently not safe and you can get sick, my aunty used to work there and the vegetables after being cut are only supposed to be left out for 48-72 hours anymore and you have to throw them out. My aunt showed up for work one day and the vegetables were covered in a whole bunch of food, so she was about to throw them out like she's supposed to. Just before she threw them out her boss walked in and yelled at her to put the food back in the slot for the vegetables and she doesn't care if there moldy just serve them to the customers or pick the moldy ones out, so she picked them out. But that doesn't erase the fact that her boss was about to serve moldy food...
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