Wendy's — Restaurant in Stony Plain

Just went here tonight to order dinner. As I'm waiting for my food I watch an employee in the kitchen drop 3 frozen chicken patties on the floor, picks it up and sets it on the counter on top of the plastic bag it fell out of. Thinking to myself that shouldn't be but at keast it's not in the bag. Maybe 1 minute later, I watch him put all 3 pieces of chicken that were on the dirty floor back into the bag with the good chicken and put it the freezer like nothing happened. So I told the manager and all I get was thanks for telling me and she told him something in a language I don't understand and he looked at me and did nothing till I left. Cane home and couldn't even eat my dinner, I'm so disgusted with what I just seen that I couldn't even eat my dinner. I will not be...

After this location forgetting ingredients for my last 2 orders at the drive thru, it is time to review. The first time about 5 days ago, I ordered a taco salad and they did not pack the chilli. Today I ordered 3 salads and specifically asked them to confirm everything was there due to my previous experience. Well they did not pack the dressing for the salad and when I called the location, as advised if this happened again, the manager said " Oh we will give you double dressing next tine". Ummm what good will that do??? How about you make sure your staff does their job right and you treat your customers properly when you mess up orders??? We pay good money to get the CORRECT orders. Fix...

Don't sit in their cafe. I ordered and paid for a sandwich and had to wait fifteen minutes for it, I had to check with the counter person (Jen) for my food, who scolded me for sitting down and waiting rather than standing right at the counter for my order. I honestly thought that this would be like any other fast food spot where they would call out the order but I guess what I did was so terrible that they felt it was appropriate to loudly complain about us sitting down. We could hear everything they were saying while I ate so they clearly had enough volume to shout out my order. My food was cold and everyone was rude to us afterwards for expecting the...