Few years back we went there & the service was lousy, servers were seating on the cash counter chatting away. Food was served late & no taste. Cloth napkins had holes in it & cutlery were dirty. We had decided we would never go back but we went there to try their lunch buffet. Server was not welcoming at all when we entered the place. Food at the buffet counter was looking stale, not hot & the few items were not replenished. When mentioned to the server 3-4 times, she sd it’s coming, & it took her about 10 mins to refill rice & goat curry. In the meantime I noticed that she brought a male staff from the kitchen & said something to him while pointing at me. When food was replenished she came to our table & sd “YOUR rice & goat curry is there”. Also when asked for green chillies, she sd “we are out of stock” which is hard to believe in an Indian restaurant. Chai percolator was unplugged from the time we entered the place. When mentioned to the server, she sd “chai is hot” which was not true at all. Chai was very sweet, so we asked if they have without sugar & the reply came “this is how chai is served & everybody drinks it with sugar”. This is first restaurant I heard this. While my husband was still eating the dessert, the server came & said “do you want me to bring your bill” ? I don’t know what was the urgency. Staff needs to be trained to be welcoming, polite & courteous towards their customers & food quality needs to be improved & items should be refilled before it hits the bottom of the tray.