KFC — Restaurant in Surrey

I wanted to order for the Tuesday Special today in person for the Nurse's week for care home facility that I work for as a thank you for all the nurses and their hard work in our pot luck. Now I know that there's a limit of 2 for the Tuesday Special, but since this is a for a special occasion for the nurses, such as my self and other health professionals, I wanted to request and ordered 8 of the Tuesday Special instead. The guy taking order blatantly said No, even though two weeks ago, I explained to him that two weeks ago I was able to order 8 Tuesday special for the care home for yet another pot luck at the care home I work for. He also claimed that he's the manager, even though that was the very first time I've seen him work at that location. There are ways that people can bypass the limit. Either they bring more family members and/or friends or order from the drive through first and then in person. I'm really disappointed of the place and I have been going in this location for a long time and it has helped me a lot when I plan a pot luck and other occasions for the care home facilities that I work for. Now I feel I have no choice, but to exploit the ways to go around the limit or simply not buy and bring something else to work. It's a shame, but it is what it is. I guess I have no choice, but to...

Really poor! I just wanted a snack for had about 30 Minutes and while I was in the area I wanted to go to 2 more places! Before me were customers that kept the counter person busy, for they did not seem to know what they wanted and the counter person did not seem to ask the right questions! However the ordering took ages! When it was my turn I knew what I wanted and told the 3 things I was ordering! When I was asked if this would be medium or large, I thought this would be the soft drink, so I said medium! But then she must have meant the cole slaw, So I paid $7.34 for it! But then I noticed on the bill, there was no soft drink, which thought was going to be meduim! So I asked them to correct it! So they revised my order! This time with a small soft drink and a small cole slaw, which came up to $6.90. So I then asked to revise my debit payment fo the difference, which they denied, by telling me it is OK! I did not argue, since I wasted already lots of my valuable time! Before, I was completely finished I had to go briefly to the wash room! When I returned I just saw one of the counter women, already cleaning up my table! That is the last Time for me with...

I don't like leaving bad reviews because I know how much it can affect a business and people are usually trying their best but.... This was hands down the WORST KFC experience we've ever had. If I could leave zero stars I would. Where to start... The person who took our order just stopped listening to talk to other customers or yell instructions at staff and came back to us with a "what?" because he didn't hear what we'd just said...three times. Our chicken pieces were tiny (we actually laughed when we saw them) and tasted rubbery. There was meat missing and you could see bone along the whole side of one drumstick, like it had been sitting under the heater shriveling up. We also ordered two hard tacos and the bottoms of them were soggy, like they had been made ahead of time and sitting around for a while. The fries tasted old and stale. The gravy had no flavor, it was just lumpy goo. I'm not even sure how that's possible because this is a chain, but it's like they forgot the salt. I HIGHLY suggest going anywhere else for your fried...