My family and I were regular customers and we hadn't been there in 6 months until tonight. We decided to have Chinese for Christmas Eve dinner like we did last year. We ordered a combo dinner for 2 which includes Fried rice and spring rolls and 3 dishes. The lady who took my order on the phone had identified herself as the owner and although she repeated the order also she took down the order as just three separate items(same as ones included in combo selection.) After picking up the order and opening my package I realized the fried rice was missing. I called to see what had happened and the owner immediately tried to blame me for their error. Its a no brainer first, why would I order everything individually when it's cheaper to order as the dinner combo? Secondly, why wouldn't the owners suggest the better value combo? And last, who orders Chinese food without a rice or noodle dish I told the owner I would be returning the food immediately for a refund. Upon arriving I was lectured about ordering food as if it were my fault that they tried to make the order more expensive with one less dish. What's even worse, we tipped $5 on pick up. It was Christmas. What bothers me is that this new owner did not try to remedy the situation. Instead she tried to blame the customer and in doing so has lost long term customers. My family and myself will not be returning ever and I don't recommend anyone go here because of the the lousy customer service. We had ordered many times the same way as written about above, with the old owners and never had an issue. DRAGON BUFFET thank you for ruining a Christmas Eve...
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I went back after new ownership as a support request from the previous owner and I was really hoping for this place to work out but my first meal I was disappointment so I gave them a bit of time to settle in but no change. It is a shame because I enjoyed eating there with the previous owner and I was hoping for the same quality but it never happened as it just seems to be a lack of pride in the food like there was before it changed hands. I really hope this changes for the better as my whole family used to love this place. I will give them one more chance before I make my final decision on whether or not we will consider this in our circle of...
Read morea Chinese restaurant that truly impressed me with its delectable offerings and impeccable delivery service. From the moment I placed the order to the final bite, my experience was nothing short of delightful.
The menu boasted a diverse array of traditional and modern Chinese dishes, catering to a variety of palates. The flavors were authentic and rich, showcasing the culinary expertise of the chefs. The Sweet and Sour Chicken was a perfect balance of tangy and sweet, while the sweet n sour pork carried just the right amount of heat, leaving me craving for more.
The delivery process was smooth and efficient. The food arrived well-packaged, still warm, and the portions were generous. The restaurant's attention to detail was evident not only in the taste of the food but also in the presentation. Each dish was beautifully arranged, inviting me to indulge not just in taste but also in visual appeal.
What truly set dragon buffet apart was their commitment to quality ingredients. Fresh vegetables and tender meats showcased the restaurant's dedication to providing an authentic and satisfying dining worth a try. Your taste buds...
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