I went and ordered breakfast platter and masala tea, took over 25 mins before serving and I’m ok waiting as I travelled for 4 hrs to thunderbay to experience some South Indian food. I was served with the platter but i gave a benefit of doubt to its appearance and started eating. I realized Sambar is cold from days ago . Idly was ok, peanut chutney was cold and watery . When it comes to vada, it’s like a red leathery hard rock outside and batter inside, same thing with Dosa , crisp on outside, batter on the inside , when they folded the thick dosa.everything was served cold. I brought to the attention of the lady server that she should have told me to choose something else instead of breakfast because they all knew deep inside . I mentioned that I never had such a not to eat food in my entire life even staying in government hostels. She started blaming that it is not her , it’s the chefs in the kitchen. Instead of addressing the issue or apologizing, she tried to pass the blame and deviate and after few minutes, came back and asked if I wanted more idlys instead, I politely rejected the offer as I lost my appetite. I reminded her that I was waiting for tea and she served me the tea . While paying the bill , I reminded her to charge me to tea and she mentioned that it is on house. I politely rejected that I don’t need any freebies or charity , I would rather pay for my food. What pained me more is the food wastage not just on my table but around other tables too. Half eaten plates. I promised myself that I wouldn’t step in again. Just because I’m desi, or we speak the same language doesn’t mean you can give a crappie service and get away with it. I’m not a person to rant about anything but I strongly felt that I need to waste my time to share my experience so that people make better decisions when they want a pleasant experience. Last year , when I ordered food for my friends at the St Josephs hospital for pick up it was good and they all liked it. They always used to call me to ask about food. Now I need to let them know about my experience. It’s a food traumatic experience. At least , maintain the washrooms with some soap and paper towels and keep the kitchen , floor and tables hygienic.