Madhouse
Madhouse things to do, attractions, restaurants, events info and trip planning
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Service 101, you bring water when you first greet your table. Ask if they would like drinks right away, not as they are placing main order. I asked for the vegan menu, was not told until I went to place my order that they were out of white beans (in half the dishes on the vegan menu) so I had to choose something else. "Can I get the Olives on the side please?" "Yep, they come in a ramican" -Olives did not come on the side- My friend agreed to a refil of coffee. (Had to ask for extra sugar twice before she could even drink the first cup) "If it's fresh". She comes back with a cup "it's 40min old. Is that ok?" They were open for another 3h, but wouldn't put on a fresh pot when asked. When placing the original order, I ordered a wrap to go (my lunch for the next day). "No tomatoes please". 40min later, (that's how long it takes for the baked falafel option), I get the wrap. I've learned to always check my order. Good thing I did, it had tomatoes.(also had a side of ranch for my veggies. In a VEGAN menu item 🤦♀️) I called the server over and asked they remake it. "Is it ok to just take the tomatoes off?" "No. Everything will taste like tomatoes. Just deepfry new falafel, It's fine." She brings the bill, I ask if they can take 10% off. "Oh... I'll have to ask" Bartender come over "so, what's the issue here?" "I *clearly* asked for no tomatoes. If I hadn't checked, and noticed back in our hotel room when packing for lunch tomorrow, I would have been pissed. I *hate* tomatoes, they give me serious Ick. Do you have any foods you can't stand?" "No but I understand. And you *did* notice. and we are fixing it. If you had noticed later, you could have called and come back, and we would have fixed it. So we won't be giving you a discount." I didn't bother to tell her all the other issues we had. I was too mad about the audacity. I can't tell you how many free or discounted things I've had to give customers for WAY less. I don't think I was in the wrong for asking for less then the taxes off for a bad experience.
Shy Fox-RossShy Fox-Ross
00
The Service was excellent, the lemonade was fantástic, and the chicken Parm was outstanding. In general, a good place If you want to watch sports and eat something with your friends
Mauro MontañoMauro Montaño
10
Nearby Attractions Of Madhouse
Hillcrest Park
Alexander Henry
Waverley Park
Baggage Building Arts Centre
Sleeping Giant Guesthouse
Thunder Bay Tourist Pagoda
Thunder Bay Military Museum/ Musee Militaire De Thunder Bay
Hillcrest Park
4.7
(749)Click for details
Alexander Henry
4.6
(103)Click for details
Waverley Park
4.5
(46)Click for details
Baggage Building Arts Centre
4.5
(31)Click for details
Nearby Restaurants Of Madhouse
Red Lion Smokehouse
Prospector Steak House
Bight Restaurant & Bar
The Sovereign Room - Opening Date to Come
Roosters Bistro
Tomlin
Indian Bistro Thunderbay
El Tres
Thai Kitchen Restaurant
Anchor & Ore
Red Lion Smokehouse
4.2
(473)$$
Click for details
Prospector Steak House
4.3
(423)$$$
Click for details
Bight Restaurant & Bar
4.4
(331)$$$
Click for details
The Sovereign Room - Opening Date to Come
4.4
(320)$$
Click for details
Reviews
Overview
4.4
(428 reviews)
Phone
+1 807-344-6600
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Website
madhousetbay.ca
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Deep Dive
A deep dive into Madhouse
