The Sweet North — Restaurant in Thunder Bay

This use to be one of the best bakeries in Tbay. However, since the expansions the attention to details in the food quality and customer service has slid. At times the sweet treats are good and other times not so much. Additionally, the customer service, which used to be fantastic, has slid. They were super personable, paid attention to details and often went over and above to provide the best customer service. Now the Customer service is not as it use to be. They can be impersonal, not as friendly and miss details,...

My first visit to the sweet North bakery and I’m pretty disappointed sadly pretzels are a favourite of mine but the pretzel from here was very bland the texture was great but they did not have it sitting in the acidic solution long enough and the dough had no flavour at all We got the beer cheese dip and That was also pretty disappointing. Bland, too much flour taste and overloaded with butter. Something a novice could easily make at home and honestly for 8$ I may as well have gone a bit more down the street...

If I could give this place double the stars I would. If you don't eat here at least once when visiting TB you are nuts. The BEST pretzel I have ever eaten. Get the salted warmed up with the beer cheddar dip. Had a fantastic bowl of loaded baked potato soup after going on a long walk about. The baked goods are delectable. Great selection of comfort foods and drinks. And they serve beer!! Cannot recommend this bakery cafe diner enough. 20/10 can't wait to come...