I don’t often write negative reviews, but the customer service experience I had here was so laughably bad that I’m compelled to write a review about it.
I was waiting at the “order here” sign for about 2-4 minutes while the 2 staff members behind the counter ignored me and refused to make eye contact (even after I smiled at them and said hello). No one greeted me or acknowledged my presence. It was at the point where I doubted I was even standing in the right place to order, reassured myself I was at the right counter, but no one spoke to me…
After about 5 minutes of this, a staff member walked out from behind the counter; I thought she was going to take my order, but instead, she made a comment to another staff member about admiring their new statue. She then walked past me without a word, did not make eye contact, and left the cafe… The 2 staff behind the counter then started a passive-aggressive argument about taking orders at tables...
After about another 3 minutes of waiting in awkward silence, someone came to take my order. The cafe wasn’t that busy - perhaps 3-4 groups of people finishing their food, and then us… what an...
Read moreTitle: Unparalleled Experience at Driftwood Café - Tofino's Hidden Gem
Nestled along 500 Osprey Ln in Tofino, BC, Driftwood Café stands out as a unique sea view coffee house, offering an extraordinary dining experience that exceeds all expectations.
The food at Driftwood Café is simply exceptional, earning a remarkable rating of 15 out of 10. Each dish is a culinary masterpiece, bursting with flavor and expertly crafted with care and attention to detail.
Service at Driftwood Café is unparalleled, deserving of a perfect score of 100 out of 10. The staff's dedication to ensuring every guest feels welcomed and attended to sets a new standard for hospitality.
Despite a slight delay in receiving our coffees, the staff at Driftwood Café more than compensated by generously offering us a complementary dessert. The dessert was perfectly proportioned and complemented the coffee experience flawlessly.
With its breathtaking sea view and top-notch cuisine, Driftwood Café is truly one of a kind. Whether you're a local or a visitor to Tofino, a visit to Driftwood Café promises an unforgettable...
Read moreThis was the worst cafe we visited while we were in Tofino a few weeks ago. The service was horrible. Cups were dirty, and the server/cashier was having a bad day. She completely ruined the mood for everyone. Not the best way to start your morning...Will not be returning. There are other lovely cafes in Tofino that you can visit. However, food wasn't bad (do takeout to avoid prolonged interaction with the horrible cashier) note this is only a review of the cafe and the cashier/server, NOT the inn Food * Service 0 (unprofessional) Almosphere * (do not be deceived by the filtered photos on their website) Cleanliness 0 utensils and cups were dirty..(washroom beside the...
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