Baghlan Kabob & Bakery — Restaurant in Toronto

Second Review, EDIT: Just visited this place yesterday evening around 8PM. The butter chicken gravy is still SPECIAL and DIFFERENT from other places. Sadly that's all the good things I can think of this place. Everything shows how much they are struggling to keep this place clean and efficient. Slow service (30min to receive our 3 items ordered), cold naans/bread, cold rice, overcooked chicken. The shawarma dinner plate is just tandoori chicken reheated with TONS of fat in EVERY SINGLE PIECE. Same for the butter chicken. The gravy was amazing, but the chicken had tons of fat and was so unappetizing. Tables are still dirty, shows that they were short on staff as usual. There was a new girl serving from the kitchen, I felt so sorry for her, she looked so dead and uninterested in being there.

First Review, 2 Years ago: Food is usually amazing. Customer service is acceptable but orders generally take long enough for you to start wondering if they have forgotten about you. There is no other place that has awesome butter chicken than this place (That's interesting considering how this is an afghan place). It's worth checking out for the butter chicken...

I wish i could give zero stars. Theyre lucky to even get one. Lets just start with the service, the lady in the front was all over the place, on the phone while taking our order and others orders while still on the phone. There were more than enough women taking orders but they all ran to the back. The food, was so dry the chicken the chaplee, the kabobs, everything was so over done it was so dry. The rice such a small portion. For an “afgan” restaurant the food had no taste, no flavour nothing. Such a disappointment. We ended up waiting over 30 mins for our food (keep in mind it was my family and another family sitting down), other had take out and left quickly. But a family of 8 comes in and waited less than 15 mins. But we were a family of 4. My kids became so frustrated waiting for the food. The drink option’s extremely limited, and the water they gave in the glass bottle was tap water sitting by the cashier.

I expected better giving with their previous reviews.

Iv had better cuisine with better flavour and better waiting time.

I dont...

Visited this location for the first time today and left with mediocre feelings. Had the Kabuli Pulao special and found it underwhelming. The lamb was tender but the rice was lacklustre. The naan was good but it didn’t come with any dipping sauce. At least provide a small sized dipping sauce instead of none is my philosophy. I ordered an “Afghan salad” as a side but was unimpressed. Looked and tasted like any ol’ salad you would find just about everywhere. Couldn’t see what was so “Afghan” about it. All lastly, they really need to update their hours of operation. Google lists it with a 10 am opening but in fact they don’t open until 11:30 am. Minor inconvenience but still, not a good first impression. All in all, I’d not completely write them off just yet. I’d be willing to give them another shot sometime...