It's the next morning and I'm still thrown off so bad that I decided to write this. This is my go to location but not anymore. The girl that was working there around 8 pm on Nov 8 needs to be trained on cleanliness and how to be sanitary ASAP. This isn't back home street food. I bought a cake slice and a tornado or w.e they call it and I did not want to be rude and call her out in front of everyone or ask for my money back which I definitely should have but I came home and threw everything in the garbage. Everything. The way she "cleaned" the ice cream machine that mixes the ice cream.. she took the cup that was filthy from running it through the machine all day.. used her bare hands to "clean" it under the sink.. no soap or anything.. same rag she used to wipe the counters and sink she used on my ice cream cup that I would be eating out of AND THE WHOLE ENTIRE TIME SHES MAKING MY ORDER WITH HANDS THAT ARE COMPLETLY SOAKED FROM SHOVING HER HAND IN DIRTY WATER. never took a second to wash off her hands with clean water and dry them off... just continued to soak my cup, my bag, my cutlery. Also... the lids for my items... with her soaked hands just grabbing lids in a way that's so unsanitary especially when your hands just went through mucky waters. 25 bucks on ice cream and a piece of cake just to be thrown in the trash. You do not use the same rag to wipe counters and the sink on customer's items. I'm so...
Read moreDear DSpot Dessert Cafe Team,
I wanted to take a moment to express my sincere gratitude for the wonderful experience I had at your establishment. From the moment I walked in, I was greeted with warm smiles and excellent customer service. The ambiance was inviting and comfortable, making me feel at home.
Now, let's talk about the desserts! The quality and presentation of the desserts were exceptional, and they tasted even better than they looked. I was thoroughly impressed with the variety of options available, and the flavors were creative and delicious. I appreciate that the ingredients used were of high quality, making the desserts both delicious and healthy.
The staff was knowledgeable about the menu and made great recommendations based on my preferences. The service was prompt and efficient, and the attention to detail was outstanding. I appreciate the effort put into making my visit enjoyable.
Overall, I had a fantastic experience at DSpot Dessert Cafe, and I cannot wait to return. Thank you for providing such an exceptional service and making my visit a memorable one. Keep up...
Read moreWe recently hosted a volunteer appreciation brunch at DSpot and could not be more thrilled with the experience! From start to finish, the team, led by the incredible Nafisa and Ayub, went above and beyond to help us create a customized and unforgettable menu for our event. Their attention to detail, creativity, and hospitality made us feel truly valued.
The food was simply outstanding — a perfect blend of sweet and savory options that had everyone raving! The variety and quality of dishes showcased their culinary expertise, and the presentation was flawless. Every bite was delicious, and the unique dessert creations elevated the entire experience. The ambiance of the restaurant added a warm and inviting touch, making it the ideal setting for our celebration.
Thank you, DSpot, for making our event so special and for treating us with such care and generosity. Nafisa and Ayub, your passion and dedication shine through in every aspect of what you do. We are grateful for your partnership and can’t wait to return for more amazing experiences! Highly...
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