SERVICE WITH A SCOWL. I heard some good things about the coffee at the Dark Horse, so I went in one Saturday afternoon in June, along with my mom. The place was empty. Two surly looking young men chatting behind the counter looked us over, but didn't move. After a painfully long time one sauntered over and said “we don't serve Americano.” Neither my mom or I understood what he was talking about, so I said “excuse me?” He barked back “we don't serve Americano!” I finally figured out what he meant (they don't serve regular style coffee). I have no idea how Kreskin knew my coffee order without asking, but I then politely asked him “isn't this a coffee shop?” He shot back “Yes, but we only serve espresso here!” Ah, only espresso. At this point we had had enough of this self-important, minimum wage, act-like-I’m-selling-Ferraris jerk! This was my first--and last--impression of the Dark Horse 'coffee shop'. No wonder the place...
Read moreI used to love going here. I don't think I will ever want to return again after tonight's poor service. And you hardly go through "poor service" at cafes. The music is EXTREMELY loud there. I've asked the baristas twice to turn it down because I had an important phone call. I could go outside but they absolutely did not change anything to the volume and it's hard to hear people. The second time I asked, the girl literally said, "yes, but I'm sorry I'm clearly a bit occupied as you can see". She was holding a mop that she put away but turned and kept talking to someone else. I work in the service industry so it's not that I don't understand. The two ladies working there tonight (literally just laughing and talking at this moment) has light brown hair (past the shoulders) and one has short and curly-black hair. ALSO, please refer to Soma's comment down below. I am not the first to make...
Read moreI really wanted to love this place… stumbled in on a walk never gone in before and was amazed with all the offerings! Grabbed a couple bottles of wine for myself… it would have been nice if someone explained they charge tax on the liquor as they didn’t have a license and were operating as a cafe post Covid…. Probably would have grabbed 1 bottle instead of 3…. Had to walk back into the store to ask if I was overcharged because I was confused…. Only to be explained it after the fact and feeling stupid. Then the cookie I had to buy in order to purchase the liquor had a massive hair in it and I’m bald 🤮 anyways it was a very sour experience for the $130 bill. The tax on the wine rubbed me the wrong way….only because it was explained after the fact. The hair in the cookie is what pushed me to leave a review. Hope you guys figure it out! Haven’t felt so ripped...
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