I think most folks have tried Domino's Pizza at least once but not every store is created equal. In particular, I'm a big fan of this location, near Donlands station on the Danforth. Atmosphere gets a 4 star - it's a small store, enough for a counter and a few chairs for customers to pick up their pizzas. No frills but where they excel is in their pizza prep and general customer service.
Each time I've gone in to order pizza, the staff always wash their hands before making the pizzas (I know this should be standard but let's face it, I've seen places where gloves are reused and handwashing just doesn't happen). Staff are also consistently polite and professional with customers and there is a notable rapport among coworkers which I appreciate. Delivery staff are also pleasant and polite. Pizza always comes hot and well made. No issues ever.
For folks who have never had a Domino's Pizza, their standard pizza has a thick soft crust. It's easy to chew for folks who may struggle with a harder crust. The standard pizza sauce is a tomato based sauce and some might find it a bit zesty/spicy. You can always change it up for a marinara sauce base (extra cost) which is milder and a bit sweeter. Generally speaking, toppings are quite generous. Images feature a pepperoni and bacon pizza and a pepperoni and pineapple pizza with standard sauce on both. There are several toppings to choose from, both meat and veggie, and is pretty much what you'd expect from a pizza place.
Note: those who like steak/beef on their pizza - this is probably the one topping that I find inconsistent. Sometimes, I get it and there is a reasonable amount of beef. Other times, it's barely noticeable. Given that there is an extra cost for this topping, I now no longer get this - not worth it for the inconsistency here.
Main reason for choosing this Domino's location - good service and good handling of the pizza prep. Pizzas are also consistently good especially if you want some easy comfort food and don't feel...
ย ย ย Read moreThis was my go to Domino's spot, but as I told their evening manager- I won't be ordering any more pizzas from your location. And no, I don't want your free pizza. What's the point of a free pizza when I already wasted my money twice and time once taking instructions, your company refused to follow. After receiving a burnt pizza the first time, the day time manager told me to come in and request a lightly done, but cooked pizza so the cheese wouldn't be burned so much. So, that's exactly what I did. I ordered the pizza, even shown them based on their photos what I mean and the manager said "Don't worry, I completely understand and know what you want." Got home opened my box to receive the same exact thing I requested against. ๐ซฃ What was the point of telling me "you have to let them know before ordering that you don't want the cheese to be burned like that" if you're still going to do it anyways. The wings as always were delicious. Juicy, fatty, and absolutely delicious ๐. The evening manager found my receipt and informed me that I verbally told them, but they didn't record it down. I was unaware of an alternative method to ordering a walk-in. How else was I supposed to make an order ๐. Wings are my favorite, pizza I will never order again. If anyone has any recommendations... please ๐๐ฝ send...
ย ย ย Read moreWe ordered pizza for our daughterโs birthday dinner and I had cash to pay however the delivery gentleman said he didnโt have enough cash so asked if I could pay some cash and some debit which was fine with me. I punched in what I was supposed to and he went on his way. He calls me back to say it didnโt go through which was weird because there was absolutely no decline and I know I have more than 20 dollars in my account. But technology mishaps happen. So I go online to check my account and it didnโt go through so of course I say I will pay it. The manager of the store calls me to let me know the driver is on his way. Well the thing is I take my time away from my family dinner celebrating my daughterโs birthday to check my account and to wait for the driverโs arrival. This is explained to the manager. He offers no coupons for next time purchase like not even 2 dollars off. Absolutely nothing. The pizza was very good even cold but this was not good service.
I am now adding to this review and changing my star rating and letting you all know that the next day this was handled beautifully. Someone contacted me to offer a free pizza and an apology. We love Dominos pizza it was never about the quality of the food and feel in the end it was handled very well. Nicely...
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