Indilicious - Fine Indian Cuisine — Restaurant in Toronto

Had really high and hopeful expectations for this place (after reading all the great reviews!) and left kinda disappointed after having dinner here. Great food, HORRIBLE service. I’d recommend take-out. I ordered a Heineken while waiting for our food to be brought to our table and the inexperienced(!) waitress brought me a glass of beer. When I asked her if it was a draft beer, she said didn’t know. She didn’t know the difference between draft and bottled beer. I asked her if they had draft beer and she didn’t know or care to find out to tell me. I still don’t know! Lol! She took back the menu from my friend after we ordered but forgot(?) and didn’t take mine away. There were just two of us. I had to ask her to take it away. Ugh. She seemed more concerned with looking at her phone than doing her job. It was my first visit and ya know how important first impressions are and then it’s hard to change your mind after the first impression. Good or bad. I’m gonna give them another chance for good dine-in service and if it’s better I’ll update my review. If not, it stays the same and I’ll only be getting take-out after that. I think our waitress was struggling with English. Definitely not her native language and that’s the only reason they’re getting a second chance at changing my review. I don’t want to condemn this place cause of one inexperienced and indifferent waitress who was having problems with English as a second language. That being said, I wouldn’t have hired someone who has problems with English as a server/waitress. Also, when our food was brought to the table my friend’s food was cool enough to eat but mine was steaming hot and I had to wait about 15-20 minutes for it to cool down enough for me to eat it without completely burning all the skin off my tongue and roof of my mouth. I suspect it had been microwaved (FINE food?) cause the bowl was sooo hot that I couldn’t even touch it. The portions are a little bit small (but acceptable) compared with the prices. My first visit and dining experience at this place left a little bit of a bad taste in my mouth, no pun intended. I sincerely hope they read their reviews and address these issues. I guess I’ll find out when I go back and if it’s exactly the same way then I’ll only be getting take-out or delivery (if they have delivery to my area, 2.1 kms away) in the future. I’m gonna give em another chance but that’s it. This isn’t baseball: 2 strikes and you’re out.

Update: Went back again yesterday for dinner and the service was MUCH better! Good food, portions and decent service. Changing my review to 3 stars. The one thing I’d recommend is getting better blinds because nobody wants to sit near the windows when the sun...

I have lived in the neighborhood of the restaurant for an year now, and we finally decided to go celebrate an occasion with family and have been eyeing the place for a while. We went with expectation of decent courtesy and good food. We were extremely disappointed by the lack of decency the staff had. Let's start with service. One word for it "DISRESPECTFUL". more context on that. The restaurant closes at 10 pm. We reached at 9 pm. When we entered the chef was having food in the sitting area so we ASKED are you OPEN. They said yes they were but they close at 10. We said we are okay. They made us felt so hurried through out the meal. Keeping consideration of time we ordered everything in one go. Appetizer and main course. Food came. We fell short on bread so we ordered more. The server was extremely disrespect when we ordered the next round of breads and mind you it was only 9:30. We felt rushed and felt like we were eating for free. No service at all. Then we called for the owner as we wanted to speak with him and talk about what transpired. The server lies to us that he isn't in the kitchen and is in the back.

Finally when the owner came out when we kept insisting he had the audacity to say that he does apologize for the servers behavior but when we come next we should try to reserve a table in advance.

It didn't say anywhere on the restaurant that they didn't accept walk-ins and also before we sat we asked are you OPEN and the owner who also is the chef said YES WE ARE.

HORRIBLE HORRIBLE.

DONT WASTE YOUR EVENING ON THESE GUYS. YOU WILL FIND MUCH BETTER OPTIONS IN TORONTO.

don't call your self Indian because Indians are not like your establishment. For us Athithi Devo bahava which means "guest should be treat with respect deserving of god" . You didn't treat us with respect deserving of a normal...

If I could give zero stars I would. What an absolutely horrendous experience. Didnt even get to try the food. I came in at around 8 pm on a Friday with my mom and happily sleeping baby in a compact stroller. The hostest did not greet us, did not look at us, did not acknowledge us. We had to ask if we could take an empty table where there was room for the stroller. The table did not have a "reserved sign". Hostest simply said "no, its reserved". So we just stood there. Looked around and there were at least 2 more party of 4 tables finishing up. Asked if we could take one of those. She said "no, we are all reserved for the evening". Decided to get take out. She didnt give us a menu. Instead she dealt with the ubereats delivery people. When asked for a menu, she said to wait as shes not sure how quickly the food could be made. She went to the back for a minute and then came back to tell me the food would take at least 30 minutes to be made and that we should go elsewhere. And so we did. We went down the street to Lela where they were warm and accommodating despite being busy. My perfect little baby slept through the dinner and we enjoyed a flavorful dinner in a pretty restaurant (unlike the ugly decor of indilicious). I've never experienced such horrible rudeness at a restaurant. It seems as if they print their money and dont actually care about taking mine. Will...