it’s unfortunate because this place used to be my favourite up until recently the quality of the service has declined substantially. went in with my partner for a lunch date and spent over $40 between the both of us and was treated with the utmost disrespect I have ever received in a restaurant in my entire life. I literally felt like getting my money back and throwing away all the food because of the bitter experience. THE EXPERIENCE: Btw i used to be a regular customer visiting at least 3 times a week. this is why this last experience surprised me. Upon ordering and after paying i requested extra tartar sauce and was greeted with a “WHAT??!! “not a “pardon me?” i was so surprised and disgusted by the response my partner had to repeat my question for me. Being a regular customer, this made me really uncomfortable as I was not used to this. To ease the tension I joyfully said “it’s been a long time, eh?” I kid you not the lady basically shrugged her shoulders and said, “ oo yea” in the most disrespectful way possible. After taking our seats the server placed the order on our tables along with our utensils. Being a regular customer I had forgot to tell the lady I used plastic utensils because of dirty forks in the past. So when she placed the metal ones down I had kindly requested plastic ones, only to be answered disrespectfully with rolled eyes. It gets worse, after returning with the plastic utensil the lady places the fork down on the table and she makes the fork touch the table. Im a hygienic individual, so I point this out to her and she is PISSED! she aggressively grabs the fork in front of my partner and other customers, embarrassing me while heading back to the counter. As i’m sitting waiting for my clean plastic fork she heads towards the counter and she tells me to get up and get my own fork I kid you not! I then act like I didn’t hear her because this is extremely disrespectful on her part. She eventually sees that i’m not having it and angrily hands me my plastic fork. THE FOOD: Although the food was made well, it was not made with love and I COULD INDEED TELL THE DIFFERENCE! This was go to spot but the TERRIBLE CUSTOMER SERVICE RUINED IT ALL!! extremely disappointed. If you guys want the best fish in chips in Canada, then you NEED to check out OLDE YORK FISH N CHIPS. They have the BEST FOOD AND SERVICE! I hope this...
Read moreThe food has been the same since it opened. It's on its 3rd owner. Not bad for about 50 years in business. I grew up i the 70s and the food is amazing. Nothing has changed. I prefer the onion rings to the fries. Give it a try. The halibut fish is light and flaky. The batter is special so it's worth the extra drive ! The current owner Rob, I went to grade school with (Transfiguration) and he is very passionate about providing customers with a top quality food experience. It is common for many of us that grew up in the area to go back for food even if.its a few hours away for us now. I have brought many friends here over the years and one thing stands out. Nobody has had a better lighter tasting halibut than martingrove fish chips. One of the last gems...
Read moreMost fish lovers know that it's rather difficult to find a decent Fish & Chips restaurant, let alone fresh Halibut. Well, if you reside in the north end of Etobicoke, you will be glad to know that there exists a hidden gem of a 15-year restaurant that serves a delicious Halibut & Chips for under $14 and I kid you not.
The halibut is very fresh, moist and yummy and quite possibly the best this side of Britain - and so are the fresh-cut fries. Add a couple of bucks and get a coleslaw plus pop - can you beat that these days?
I've already been here several times and will keep coming back with my friends. Oh yeah, that reminds me - I should tell you that Tuesdays are discount days for seniors! And final words of wisdom: just remember to take...
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