I never give anyone harsh reviews but this business deserves it. This is the 3rd event i go to where people have issues with him. I was at an engagement party a few weeks ago and right away i noticed the problems. It took them like 2 hours to set up for god knows what reason even though they charged way too much for service. Anyway, half way through the line up I noticed that the food was starting to finish. I looked at the portions and I thought no way thats enough for the number of guests. Someone please explain to me how a tray of bashamel that i would serve my guests at home is enough for an engagement party that size. Most of the food they brought in bigger portions were salads and dips, and that is not what my friend asked for. I thought they would refill but that never happened...i asked my friend after because she was upset that this happened and that half her guests didnt really get food. She then tells me that she overpayed for 100 guests and did not receive what was promised. This guy conned her and had her pay for food to feed over 100 prople and brought only enough for less than half! I dont know why hes so cheap. Be upfront about your serving sizes and this problem wouldnt happen. Ontop of it all he was so rude when confronted with the issue. I really dont recommend anyone going through his company. The other event i went to they had the same problem and ontop of it all the food was in horrible shape. The kebbeh was empty. Literally 10% ground beef inside the shell and the rest was empty space. So please save your money and hire someone else who will accomodate your party and wont treat you with disrespect.. Having good customer service is really...
Read moreI recently visited Shamyat, and it was an absolutely delightful experience from start to finish. The manager, Andrew, was incredibly helpful and made my visit even more enjoyable. He assisted me with choosing from their wide assortment of cookies, and I must say, they were nothing short of amazing. These are authentic Syrian-based desserts, and I honestly haven’t tasted anything like them before—rich, flavorful, and melt-in-your-mouth good!
The vibe at Shamyat is warm and welcoming, but what really stood out was Andrew’s exceptional hospitality. He’s not only smart and professional, but he also knows exactly how to connect with customers. His recommendations were spot-on, and the way he explained each dessert made the experience feel more personal.
I’ve never had such unique and tasty desserts before, and I’m definitely going back for more. If you’re into discovering new flavors or just want to treat yourself to something extraordinary, Shamyat is a must-visit. And trust me—ask for Andrew. He’ll make your dessert journey...
Read moreThis guy is asking me who I am and if I have even tried his food. First of all, learn how to be more professional with your responses and maybe you wont be getting one stars. If I could give a 0 star I would have, especially after that response. Do you know every single person who has tried your food? Do you go asking for guests information at people's events that you catered? I've been to multiple events where they unfortunately hired you and it sucks that every single person who has paid you complained about your service. How can someone pay to feed over 100 people and receive food that serves 30? Nothing but cheap and what makes it worse is how you handle it. The worst customer service I have ever seen. Please guys, save your money and hire someone else Because I guarantee that you won't be satisfied and he will...
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